Field Operations Manager

Overview We are seeking a highly organized, detail-oriented Field Operations Manager to oversee daily field operations in our Galveston service area. This role ensures that inspection teams deliver consistent, high-quality service while maintaining strong relationships with homeowners and vendors. The ideal candidate is a proactive leader with excellent communication skills and a strong commitment to operational excellence. Key Responsibilities Team Leadership & Scheduling Develop, manage, and adjust daily and weekly schedules for inspectors. Monitor staffing levels and workload to ensure timely completion of all inspections. Lead, mentor, and train new and existing inspectors to maintain high performance standards. Conduct periodic performance reviews and provide ongoing coaching and support. Quality Assurance Perform post-inspection home checks to verify accuracy, completeness, and quality of inspector reports. Identify areas for improvement and implement corrective actions when needed. Maintain detailed documentation of quality audits and operational processes. Vendor & Client Relations Communicate with vendors daily to coordinate services, resolve issues, and maintain strong working relationships. Meet with homeowners to address concerns, explain inspection results, and ensure overall satisfaction. Oversee vendor performance and compliance with company standards. Operational Coordination Assist with workflow management and process improvement initiatives. Ensure compliance with company policies, safety standards, and local regulations. Support leadership in planning, reporting, and execution of operational goals. Qualifications 3+ years of experience in operations, field service management, or a related role (home inspection or construction industry experience preferred). Strong leadership and communication skills. Excellent organizational and time-management abilities. Ability to multitask and work in a fast-paced environment. Proficiency with scheduling software, CRM tools, and basic office applications. Valid driver’s license and reliable transportation. What We Offer Competitive salary and benefits package. 80 hours of PTO Gas Reimbursement Opportunities for professional growth and leadership development. A supportive team environment with a focus on high-quality service. Pay: $21.50/hour- expected 40 hours. In office position. #J-18808-Ljbffr Better Talent