IT Engineer

Job Description

Job Description

IT Engineer

Employment Type: Full-Time

About the Role

We are seeking an experienced IT Engineer to support and enhance a modern technology environment serving a distributed workforce. This role is responsible for the administration, security, automation, and day-to-day operation of core IT systems, with a strong focus on Google Workspace, identity management, endpoint security, and cloud-based services.

The ideal candidate combines traditional systems administration expertise with a passion for automation and AI-assisted workflows. You'll play a key role in maintaining secure, reliable IT operations while identifying opportunities to improve efficiency through scripting, integrations, and modern tooling.

Key ResponsibilitiesGoogle Workspace Administration

• Manage Google Workspace environments, including Gmail, Google Drive, Google Vault, Groups, and Admin Console settings.
• Administer user lifecycle processes, including onboarding, offboarding, account provisioning, and role-based access management.
• Configure and maintain email routing, archiving, retention policies, and security controls.
• Manage mobile device administration and compliance policies.

Identity & Access Management

• Administer SSO and identity platforms such as Okta and similar solutions.
• Configure and maintain Multi-Factor Authentication (MFA) policies.
• Automate user provisioning and de-provisioning across integrated systems.
• Ensure compliance with access control and security standards.

Infrastructure & Security

• Manage DNS records, domain authentication, and email security technologies.
• Support remote access technologies, VPN services, and secure connectivity solutions.
• Implement and maintain endpoint security solutions for Windows and macOS environments.
• Monitor and respond to security alerts, audit findings, and compliance requirements.

Automation & AI-Assisted Operations

• Develop scripts and internal tools to automate routine IT operations.
• Utilize AI-powered tools to assist with troubleshooting, scripting, documentation, analysis, and process optimization.
• Improve operational efficiency through automation of user management, reporting, compliance checks, and system administration tasks.
• Evaluate emerging technologies and automation opportunities.

Backup, Recovery & Business Continuity

• Manage backup strategies for cloud-based systems and collaboration platforms.
• Support disaster recovery