Branch Manager I

Overview UMB Personal Banking and Consumer Services offers financial solutions to customers who value individualized relationships and advisory experiences. As Branch Manager, you are the frontline leader who sets the tone for our branch team, ensuring top‑level customer service while developing associates and executing UMB’s retail strategy. Responsibilities Coach associates on performance, including proactive sales conversations, operational items, and customer interactions. Provide guidance on complex account maintenance and resolve customer escalations. Collaborate with internal partners such as small‑business officers, mortgage officers, and private‑wealth managers. Participate in continued education and training to meet sales and operational goals. Qualifications Bachelor’s degree in Business Administration or comparable college education and/or business experience. Minimum 2 years of leadership, associate development, or management experience. Minimum 2 years of banking/financial services experience or a combination of education and experience that provides an equivalent background. Current NMLS registration or ability to obtain registration within 90 days. Reliable transportation and ability to work branch hours, including weekends and some evenings. Compensation $51,480.00 – $99,330.00 (actual compensation may vary by location, experience, and other factors). Benefits Paid Time Off 401(k) matching program Annual incentive pay Paid holidays Comprehensive company‑sponsored medical, dental, vision, and other insurance coverage Health savings and flexible spending accounts Dependent care account Adoption assistance Employee assistance program Fitness reimbursement Tuition reimbursement Associate well‑being program Associate emergency fund Associate banking benefits Equal Employment Opportunity UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please let us know the nature of your request. #J-18808-Ljbffr