LPN or Medical Assistant - Pediatrics

Medical Assistant- Kenwood Internal Medicine

Join a team where your expertise shapes healthier futures. At TriHealth, we know that exceptional pediatric care begins with exceptional providers and that's why we're committed to supporting you as you support Cincinnati's children. As part of the region's largest primary care pediatric network, you'll have the opportunity to make a meaningful impact from a child's first days through their journey into adulthood.

Location: 8240 Northcreek Rd.

Schedule: 32-hour workweek. 4 days/week with rotating Saturday every 6-8th weekend. No holidays or on-call commitments. The role is benefits eligible at a full-time consideration.

This position provides both direct and indirect patient care in a primary care office and works with care delivery providers to identify gaps in care, contacts patients to schedule required care, and provides referral follow up. The Medical Home LPN provides pre-visit planning for the practice's patient panel, coordinates messages through electronic portals, and assists in managing transitions of care. The Medical Home LPN will act as a clinical liaison to the physician care plan and actively communicate with patients. The LPN participates in process improvements, is knowledgeable of clinical goals and outcomes including patient satisfaction and engagement. Other job-related duties may be assigned to meet the needs of the department. Must have strong skills in clinical care, customer service, communication, and teamwork. This role understands the needs of the organization and supports the mission, values, and management of TriHealth Physician Practices.

Job Requirements: Graduate of an approved technical, professional, or vocational program in Healthcare (Required) 3 - 4 years experience Clinical Healthcare (Required) Medical office flow, especially the clerical/front office tasks Ability to make quick decisions based on well thought out consequences/results Knowledge of EMR Practice management software and medical coding/billing strongly encouraged Basic Life Support (BLS) Upon Hire Required Licensed Practical Nurse Required

Working Conditions: Bending - Climbing - Occasionally Concentrating - Consistently Hearing: Conversation - Frequently Hearing: Other Sounds - Interpersonal Communication - Consistently Kneeling - Occasionally Lifting <10 Lbs. - Consistently Lifting 50+ Lbs. - Occasionally Lifting <50 Lbs. - Rarely Pulling - Occasionally Pushing - Occasionally Reaching - Consistently Reading - Consistently Sitting - Consistently Standing - Frequently Stooping - Occasionally Talking - Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Consistently Visual Acuity: Far - Visual Acuity: Near - Walking - Consistently

TriHealth SERVE Standards and ALWAYS Behaviors

At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:

Serve: ALWAYS... Welcome everyone by making eye contact, greeting with a smile, and saying "hello" Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist Refrain from using cell phones for personal reasons in public spaces or patient care areas

Excel: ALWAYS... Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met Offer patients and guests priority when waiting (lines, elevators) Work on improving quality, safety, and service

Respect: ALWAYS... Respect cultural and spiritual differences and honor individual preferences. Respect everyone's opinion and contribution, regardless of title/role. Speak positively about my team members and other departments in front of patients and guests.

Value: ALWAYS... Value the time of others by striving to be on time, prepared and actively participating. Pick up trash, ensuring the physical environment is clean and safe. Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.

Engage: ALWAYS... Acknowledge wins and frequently thank team members and others for contributions. Show courtesy and compassion with customers, team members and the community