Restaurant Manager

Job Description

Job Description

Description:

Culver’s is looking for Managers to become part of our awesome team @ Manhattan, KS location!

As a manager at Culver’s you will be responsible for ensuring the happiness of both our guests and our team members and keeping things running smoothly. We are looking for managers who want to thrive in a positive, upbeat atmosphere where they have a hand in creating great culture.

We offer:

• $16 - $21 an hour
• Competitive wages
• Paid time off
• Insurance Benefits
• Meal discounts
• Long Term Career opportunities
• An upbeat and positive work environment
• Matching Charitable Contributions to approved local nonprofit organizations.
• Annual bonus
• Uniforms: Partially Provided (not pants, not shoes)
• Next Day Pay (optional)
• And much, much more!

What you’ll do:

• Provide excellent guest service and hospitality.
• Help prepare and/or serve great food.
• Support great dining and meal experiences for guests.
• Help other team members out in a unified workplace.
• Train, Train, Train
• Learn, Learn, Learn

We've made it our commitment that any guest who chooses Culver's leaves happy - and that means creating a great experience for you too!

Qualifications:

• A genuine smile!
• Strong communication and interpersonal skills
• Basic personal computer literacy
• Serve safe, and commitment to quality food in a friendly manner
• Ability and willingness to move quickly, efficiently and safely through the restaurant
• Desire to provide GREAT Hospitality
• Dependability
• Ability to accept constructive criticism
• Flexible Schedule and is able to work evening, weekends, and holiday as needed
• Ability to lead and motivate a team
• Problems-solving skills
• Positive attitude and willingness to learn
• 1-3 years of supervisory experience with Profit and Loss responsibility
• Experience in a fast-paced food service or retail environment
• A willingess to adapt to the Culver's standard of Hospitality and Excellence
• An eagerness to interact with the Guest to fulfil Culver's mission statement

• Summary of Role: The Manager on Duty oversees daily service-related execution
• It monitors, coaches and improves the performance and success of the crew member team
• This role includes oversight of and involvement in: team leading, service execution, guest experience, cleanliness, and company policy adherence
• The primary goal of this role is to create memorable guest experiences, that help advance the team reputation, through coaching and accountability of service team members
• Work Schedule: 35-40 hours per week; will vary based on business volume
• Schedule will vary based on business need but a generally consistent weekly schedule can be expected
• Evening and weekend shifts required
• Primary focus is in-shift success of Front of House team
• Complete all managerial tasks that occur in-shift,  reconciling cash drawers,  any and all shift readiness tasks
• Responsible for reconciling all guest complaints and service failures that occur in-shift
• Responsible for performance and success of entire team working on your shifts
• Responsible for restaurant being opened and/or closed properly each day through training and verification
• Responsible for cleanliness of restaurant while on shift
• Maintain labor cost goals set by General Manager by cutting staff appropriately
• Communicate professionally & efficiently with guests and colleagues
• Perform other duties as dictated by business need & directed by AGM, GM or Owners