System Administrator 3 - onsite Richmond, VA

Job Title

Actual Job Title 802021 - OAG - System Administrator 3 - 2 Openings

Job Description

Position Overview The Virginia Office of the Attorney General (OAG) seeks 2 Systems Administrators to support a secure, stable, and high-performing hybrid IT environment. This role administers servers, identity systems, and enterprise services across on-premises and cloud platforms. The Systems Administrator is a hands-on technical role focused on disciplined execution of operational processes, including patching, monitoring, backup, and system maintenance. The position works under the direction of the Director of Infrastructure & Operations and collaborates with Network Engineering, Information Security, End User Services, and Application/Data teams.

Key Responsibilities

• Infrastructure Administration
• Administer Windows Server environments (on-premises and cloud)
• Manage Active Directory, Group Policy, DNS, and DHCP
• Support Microsoft 365 services (Exchange Online, Entra ID/Azure AD)
• Maintain system performance, availability, and configuration
• Patch Management & Vulnerability Remediation
• Execute structured patching for servers and core systems
• Coordinate with leadership on scheduling and system impact
• Support vulnerability remediation aligned to security priorities
• Validate patches prior to deployment
• Track patch compliance and status
• Security & Compliance Support
• Implement security controls defined by the Information Security Office
• Support identity and access management practices, including MFA
• Assist with system hardening, logging, and monitoring integrations
• Provide support for audits and compliance activities
• Monitoring & Incident Response
• Monitor systems and respond to alerts and operational issues
• Provide Tier 2/3 support for infrastructure incidents
• Participate in incident response and escalation processes
• Contribute to root cause analysis and service improvements
• Backup & Disaster Recovery
• Administer backup and recovery solutions
• Perform and validate backup and restore testing
• Support recovery objectives (RTO/RPO)
• Change Management & Operations
• Follow defined change management processes
• Execute infrastructure changes in a controlled manner
• Participate in CAB or similar governance processes
• Cross-Team Collaboration
• Partner with Network Engineering on infrastructure dependencies
• Coordinate with End User Services on user-impacting changes
• Support Application/Data teams on system integrations
• Communicate system status, risks, and issues to leadership

Required Qualifications

• Experience administering Windows Server environments
• Strong knowledge of Active Directory and Group Policy
• Experience supporting Microsoft 365 (Exchange Online, Entra ID/Azure AD)
• Experience with patch management and system maintenance
• Familiarity with backup and recovery solutions
• Basic understanding of networking concepts

Preferred Qualifications

• Experience in government or regulated environments
• Experience with hybrid infrastructure (on-premises and Azure)
• Familiarity with NIST or similar frameworks
• Experience with virtualization (VMware or Hyper-V)
• Exposure to monitoring, SIEM, or endpoint management tools
• Knowledge, Skills, and Abilities
• Strong troubleshooting and problem-solving skills
• Ability to manage multiple operational tasks and priorities
• Effective communication and teamwork across technical groups
• Ability to follow structured processes and governance standards
• Focus on system reliability, security, and continuous improvement

Working Conditions

• Office-based environment
• Occasional after-hours support for maintenance or incidents
• Limited travel between office locations may be required

Additional Information

• This role supports core Infrastructure & Operations functions and contributes to the agency's ability to deliver secure and reliable IT services.
• The Systems Administrator operates within defined governance processes to ensure consistency, stability, and risk reduction across the environment.

Requirements

• Skill Required / Desired Amount of Experience
• Windows Server administration Required 5 Years
• Active Directory administration Required 5 Years
• Group Policy management Required 3 Years
• DNS and DHCP administration Required 3 Years
• Microsoft 365 administration Required 3 Years
• Entra ID (Azure AD) administration Required 2 Years
• Server patch management Required 3 Years
• System monitoring and alert response Required 3 Years
• Backup and recovery administration Required 3 Years
• Virtualization (VMware and/or Hyper-V) Required 3 Years
• File and print services Required 2 Years
• PowerShell scripting Required 2 Years
• Operating system troubleshooting Required 5 Years
• Change management participation Required 2 Years
• Incident response support Required 2 Years
• Root cause analysis participation Required 2 Years
• Documentation maintenance Required 2