Regional Facilities Manager
THE PHOENIX GROUP
Role Overview
Find out if this opportunity is a good fit by reading all of the information that follows below.
The Assistant Director of Facilities oversees the operational management, safety, and maintenance of a broad network of community-based facilities. This leadership role ensures the optimal performance of building systems, adherence to safety and compliance standards, and the implementation of security and maintenance protocols, directly impacting organizational effectiveness and service delivery.
Key Responsibilities
- Assist the Facilities Director in supervising operations across multiple sites, ensuring efficient and compliant facility management.
- Develop and implement preventative maintenance programs for HVAC, electrical, plumbing, and building systems; coordinate repair and maintenance activities with external contractors and internal staff.
- Oversee safety protocols, fire safety procedures, and regulatory compliance, including preparing facilities for inspections by city and state agencies.
- Manage and monitor contracts with maintenance and security vendors, including security upgrades, guard services, and emergency response systems.
- Conduct routine facility inspections and walkthroughs to identify and resolve operational issues.
- Respond promptly to emergency facilities issues, including disaster response, repairs, and safety hazards.
- Maintain accurate records of maintenance activities, safety inspections, and systems data within facility management software.
- Lead security-related initiatives, including overseeing security system upgrades, managing security personnel, and conducting security incident trainings with Site Security Leads.
- Collaborate closely with on-site maintenance, security, and administrative staff, fostering strong communication and operational workflows.
- Ensure all facility operations align with organizational goals, safety standards, and compliance requirements.
- Support ongoing training initiatives related to security, safety, and maintenance best practices.
Core Qualifications & Requirements
- Minimum 5 years' experience in facilities management, with at least 3 years in a supervisory role overseeing multi-site environments.
- Proven track record managing HVAC, electrical, plumbing, fire safety, and building systems.
- Knowledge of regulatory standards including OSHA, Local Building Codes, and fire safety compliance.
- Strong vendor management, contract negotiation, and procurement skills.
- Excellent written and verbal communication skills.
- Valid driver's license with ability to operate agency vehicles across boroughs.
- Proficiency in facility management and work order software systems (e.g., Freshworks or similar).
- Ability to respond to emergency situations promptly and effectively.
- Physical ability to lift up to 50 lbs and conduct routine facility inspections.
- Flexibility to work evenings and weekends as needed for emergency response or inspections.
Nice-to-Have Qualifications
- Prior experience in non-profit or community services facilities.
- Bilingual language skills.
- Knowledge of physical security systems and protocols.
- Experience working within union or non-union environments.
- Familiarity with security technology, incident reporting, and safety training. xhyhwjd
Core Technical Skills
- Facilities Maintenance & Operations
- Building HVAC, Electrical, Plumbing Systems
- Safety & Fire Compliance (OSHA, FDNY, DOB)
- Security Systems & Protocols
- Contract & Vendor Management
- Work Order and Facility Management Software (e.g., Freshworks)
- Emergency Response & Disaster Recovery
- Borough/City Inspection Preparedness
Career Impact
This role offers the opportunity to directly influence community outcomes by ensuring safe, compliant, and efficient facility operations across a network of vital service sites, supporting organizational mission and scalability.
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