Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Jan opened her agency in 1985, and over the years it has grown into a strong team of 11 who are committed to building meaningful relationships with our customers. We take pride in creating value and truly making a difference in the lives of the people in our agency and throughout our community.

As a proud University of Arkansas alumna and Razorback fan (Go Hogs!), Jan is deeply connected to the region. She is also an active member of the Springdale Chamber of Commerce and the Springdale Rotary Club, staying involved and engaged locally.

Our team works hard, but we also enjoy our day and enjoy each other. Building relationships isn’t just something we do with customers, it’s something we do within our office as well. We offer health insurance, PTO, and HSA matching to support our team’s well-being and long-term success.

We’re looking for someone who values stability, brings a good attitude, and is well-rounded and team-oriented. We believe in a positive, no-drama environment where people support each other and take pride in their work. If you’re looking for a place where relationships matter and you can make a real impact, this could be a great fit for you.

ROLE DESCRIPTION:
Jan Phillips - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Responsibilities:

• Greet clients warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
• Provide excellent customer service and follow up on client needs.
• Support the team with various administrative tasks and projects.

Qualifications:

• Previous experience in a receptionist or customer service role.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.