Legal Virtual Assistant (Bilingual - English/Spanish)

Job Description

Job Description

Boogie Team is looking for a compassionate, organized, and dependable Personal Injury Legal Assistant to support client intake, communication, and administrative workflows for a personal injury law firm.

This role will serve as the first point of contact for potential clients, helping guide them through the intake process with professionalism, empathy, and clear communication in both English and Spanish. The ideal candidate is comfortable handling sensitive information, managing client communication, and supporting a fast-paced legal environment.

Key Responsibilities

• Answer incoming calls and communicate with potential clients

• Conduct client intake interviews and gather necessary information

• Translate and communicate clearly in both English and Spanish

• Schedule consultations and follow up with leads

• Maintain and update client information in the CRM or case management system

• Assist with emails, document organization, and client follow-ups

• Coordinate with attorneys and staff regarding client matters

• Help ensure clients feel supported, informed, and professionally assisted throughout the process

• Support general administrative and office operations as the firm continues to grow

Requirements

• Bilingual in English and Spanish

• Strong communication and customer service skills

• Highly organized with strong attention to detail

• Comfortable handling sensitive and confidential information

• Ability to multitask and work in a fast-paced environment

• Professional, compassionate, dependable, and client-focused

• Experience in personal injury or legal support is a plus

• Experience with CRMs, Google Workspace, or case management software is a plus

• Interest in long-term growth within the legal field