Remote Customer Success & Technical Support Specialist
Facilities Management Express
Raleigh, NC
- Remote job
Facilities Management Express (FMX) seeks a Customer Support Specialist to be part of the Customer Success team. You will handle a high volume of tickets, calls, and live chat, providing detailed product guidance and resolving technical issues to meet SLAs. You’ll collaborate with implementation and retention teams, train end-users, and create helpful documentation while upholding our 98% customer satisfaction standard. #J-18808-Ljbffr Facilities Management Express
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Remote Customer Success & Technical Support Specialist in Raleigh, NC vacancy
$50k - $60k
...Job Duties Technical Support & Customer Success Specialist Job Responsibilities: Customer support & help desk assistance Resolve customer-facing... ...projectors, cameras, sensors and av equipment Provide remote troubleshooting of ActiveFloor installations Able...Remote workFull timeShift workActiveFloor
Duluth, MN3 days ago- ...Technical Support Specialist San José, Costa Rica About SchoolMint: SchoolMint... ...Drive Change. Location: Remote in San Jose, Costa Rica / Hybrid... ...and primary owner of the customer support experience. You... ...Support as a partner in their success. Follow up with customers...Remote workImmediate start
SchoolMint
United States5 days ago - ...Tech Support Specialist (SaaS, Helpdesk, IT Support & Troubleshooting) – Remote Position Type: Full-Time, Remote... ...to provide technical troubleshooting and support... ...systems, hardware, and customer-facing applications.... .... Key Metrics for Success (KPIs) First Response...Remote workFull time
Pavago
United States1 day ago $59.6k - $100k
...operational excellence, and customer obsession to empower a broader... ...About the team : Our support team provides best-in-class service... ...teams in the Skydio Customer Success organization to ensure... ...We're looking for a technical product support professional...Remote workFull timeLocal areaRelocation packageMonday to FridayFlexible hoursShift workWeekend workSkydio
United States4 days ago- Luxer One is seeking a technically skilled Customer Success team member to provide comprehensive support for property managers and field technicians. You will handle calls and emails, perform remote diagnostics, and guide on-site remedies for Luxer One locker systems. Ideal...Remote work
$65k - $80k
...Technical Product Support Specialist Remote- US What Do We Do? Triple Whale is the AI operating system built... ...re Applying for Triple Whale's customers are some of the most sophisticated... ..., close partnership with Customer Success, Solutions Architecture, and...Remote workLive inImmediate startTriple Whale
United States2 days ago- ...Working as part of a professional technical support team, you will provide... ...technical issues — onsite and remote. Responsibilities Deliver outstanding customer service and knowledgeable technical... ...across engineering, sales, customer success and operations. #J-18808-...Remote workFlexible hoursShift work
- ...Software Systems is seeking a customer-focused and technically skilled Technical Support Specialist to join our Customer Support team... ...customers via phone, email, remote support sessions, and... ...with internal teams to drive successful customer outcomes. Why Join Ideal...Remote work
$75k - $85k
Skip to content Technical Support Specialist Established in 2021,LooqAI is not your... ...first point of contact for customers, answering questions, solving... ...you! Location: San Diego / Remote Compensation: This is a... ...the walk. Related Customer Success & Product Specialist Business...Remote workFull timeWork at office- ...software solutions, and technical expertise that empower our customers to work smarter and... ...are seeking a Technical Support Specialist to support our growing... ...ensure customers achieve successful outcomes with their... ...Provide phone, email, and remote technical support for UAV...Remote work
ALLTERRA CENTRAL INC
Austin, TX6 days ago $85k
Job Title: Technical Support Specialist Employment Type: Regular, Full-time Team: Customer Success Reports to: Senior Manager, Customer Success Location: US - Remote About Us SimpliGov is a leading government workflow automation platform that helps state and local agencies...Remote workFull timeTemporary workLocal areaHome officeFlexible hours- SimpliGov LLC is seeking a Technical Support Specialist focused on delivering reliable SaaS support across customer environments. You will investigate... ..., Product, and Customer Success, and leverage AI tools to... ...and internal teams. Remote US-based, part of the Customer...Remote job
$80k - $90k
...Nestmed Technical Support Representative Healthcare documentation is broken. Nestmed is fixing... ...healthcare industry. Location: Remote, based in Canada (PST hours) Schedule... ...for product. Partner with the Customer Success team to deliver a consistent, proactive...Remote workShift workNestmed, Inc
United States1 day ago- ...What You’ll Do First-Line Support — Own the front door for clinicians... ...and clear communication. Technical Escalation — Identify,... ...product. Partner with the Customer Success team to deliver a consistent... ...shape the user experience Remote opportunity, collaborative...Remote workFull timeShift work
Nestmed
Remote23 days ago - ...3_1784134860Application Specialist - Northeast Region (Remote)Our client is seeking an... ...Application Specialist to support key customer accounts across the... ...individual will serve as a technical resource to customers within... ...long-term customer success.ResponsibilitiesProvide...Remote work
- ...finding the best solutions for our customers. The Luxer One Customer Success team is actively seeking a highly... ..., self-driven, customer-centric Technical Support Representative to join our... ...and field technicians Conduct remote troubleshooting of Luxer One systems...Remote workPermanent employment
Luxer One Zoho
Mcclellan, CA4 days ago - ...confidence. Over 25,000 customers worldwide rely on the... ..., and AI? As a Support Engineer, you won't just... ...intersection of customer success and cutting-edge technology... ...clients tackle technical challenges within our... ...via phone, email, and remote support sessions. Your...Remote workWork at officeWorldwide
AvePoint
Richmond, VA3 days ago $50k - $55k
...Support Analyst Harris Computer is looking for a driven,... ...front line of support for our customers — diagnosing technical issues, providing... ...Services, and work in a fully remote, fast-paced environment where... ...passionate about customer success, we want to hear from you....Remote workLocal areaImmediate startHarris Computer
United States5 days ago$38.4k - $65.04k
...for our employees, our customers and our communities.... ...to delivering hands-on support and maintaining client... ...both on-site and through remote support. Showcasing... ...prioritizes customer success in their work. And... ...Technology, or related technical field Important Notes...Remote workMinimum wageFull timePart timeLocal areaKyndryl
Columbia, SC3 days ago$40k - $45.76k
...outsourced B2B demand, sales, customer success, and revenue operations solutions... ...for our people, and support them through mentorship, leadership... ...This position provides advanced technical support through phone, email, walk-up, remote, and deskside channels. The Technician...Remote workHourly payWork at officeLocal areaImmediate startWorldwideMarketStar
Ogden, UT5 days ago- ...employees, partners, and customers around the world.... ...-time Help Desk Specialist to be the first... ...into leading our support function as it... ...securely. This is a remote, work from home... ...engineering, and customer success teams to escalate... ...support, or SaaS/technical support role. ~...Remote workFull timeContract workWork from home
Collaboration.Ai
Minneapolis, MN7 days ago - ...Technical Implementation Specialist This is a remote position. About the Role At Autocorp.ai, we help dealerships... ...the intersection of technology, customer success, and problem-solving. This role... ...onboarding and Level 1 technical support, ideally within a SaaS company....Remote work
Autocorp.ai
United States1 day ago - ...Bid Proposal Technical Pursuit Specialist - Low/Medium Voltage Position... ...Specialist to support strategic opportunities... ..., translating customer requirements into Siemens... ...growth and customer success. Bid Proposal... ...This position will be remote in the continental US...Remote workLocal areaPeachtree Corners, GA15 days ago
- Technical Specialist, Blockchain (Remote Worldwide) Job Openings Technical Specialist, Blockchain... ...architectural reviews to support consumer payments,... ...translating their needs into successful blockchain solutions on... ...sectors like Enablement, Customer Success, Solutions...Remote jobWorldwide
- ...Technician to join our team supporting the Department of... ...Provide remote computer support. Owning... ...Provide a high level of customer service, maintaining a... ...Our experienced team of technical Subject Matter Experts... ...drive our customers' success and include an inward...Remote workFull timeTemporary work
Vamonos IT
Arlington, VA10 days ago - ...ll provide outstanding customers service while managing... ...‑oriented customer‑success environment Experience... ...audiences, regardless of technical understanding, across... ...Android Experience supporting various hardware in an... ...corporate networks and remote user environments Experience...Remote workFull time
- ...Andreoli Software is seeking a team-oriented customer service professional to join our Customer Support and Success team as an Application Specialist. In this role, you will assist... ...~401(k) retirement plan ~ Optional remote work on Fridays \nCompany Description...Remote workWork at officeWork from homeMonday to Thursday
Andreoli Software
Huntersville, NC15 days ago - ...Application Support Specialist- EMR Remote We are seeking a Product Specialist II to join our... ...will have a strong background in customer service, technical support, and business application... ...best practices to ensure customer success with the EMR. Perform complex...Remote workFlexible hours
Medical Informatics Engineering
United States4 hours ago - ...Position overview Autodesk Customer Success is looking for highly... ...Civil Engineering experience, supporting a broad range of technologies... .... You will join the Technical Adoption and Success group... ...The Technical Adoption Specialist group is responsible for maximizing...Remote workFull timeFor contractorsWorldwide
Autodesk
Remote20 days ago $80.24k
Job Description The Client Support Analyst (CSA) is a client-facing, multi-functional... ...data oversight, project management, technical system fluency, and production... ...The CSA reports to the Director of Customer Success and works remotely. What you'll do Oversee end-to-end client...Remote workContract workFlexible hoursAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Customer Success & Technical Support Specialist. Be the first to apply!
Related searches
- online customer service assistant Raleigh, NC
- customer service rep part time Raleigh, NC
- customer support representative Raleigh, NC
- client engagement specialist Raleigh, NC
- spanish customer service representative Raleigh, NC
- customer service account specialist Raleigh, NC
- customer sales representative Raleigh, NC
- benefits customer care representative Raleigh, NC
- client service consultant Raleigh, NC
- customer experience agent Raleigh, NC