Student Accounts Specialist, Bursar Operations, Hybrid

Job Overview Serve in a cross‑functional capacity for Bursar Operations and Bursar Loans & Collections. This role requires weekly on‑site commitment. Essential Functions Monitor, review and examine documents that involve complex transactions for accuracy and prepare any necessary corrections. Audit ledgers for accuracy and prepare any necessary corrections. Reconcile ledger controls on a regular basis with a detailed analysis of discrepancies. Perform internal auditing of financial records. Recommend accounting and control systems. Evaluate and process payments, such as tuition, scholarships and third‑party contract payments. Field internal customer service inquiries from university departments to resolve payment issues. Address vendor inquiries and work with the vendor to resolve them. Gather data for reporting related to key performance indicators. Develop program objectives and monitor quantitative and qualitative data on progress toward objectives. Analyze, investigate, and respond to requests for loan and tuition account balance information. Act as a liaison to collection agencies, bankruptcy courts, federal agencies, and university departments. May provide direct and/or indirect supervision to exempt and non‑exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.). Perform related duties based on departmental need. This description may be updated at any time. Required Education Associate's Degree. Four (4) years of relevant work experience and/or other specialized training can be used in lieu of the education requirement. Required Experience Two (2) years of related experience. Physical Requirements / Work Environment Office environment; no specific unusual physical or environmental demands. Compensation and Benefits Salary up to $46,500 annually, dependent on candidate experience. Comprehensive Tuition Remission for you and eligible dependents. Robust Retirement Plans: choice between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP) with UC contributing 14–18% of salary. Work‑Life Balance: generous time‑off policy including vacation, sick time, 11 paid holidays, additional end‑of‑year paid time off (Winter Season Days), and 6 weeks of paid parental leave for new parents. Competitive salary based on experience. Comprehensive health coverage (medical, dental, vision, prescription). Flexible spending accounts & wellness programs. Professional development & mentorship opportunities. Equal Opportunity Employer UC is an E‑Verify employer. Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans. #J-18808-Ljbffr University of Cincinnati