Service Department Appointment Coordinator
Competition Auto Group
Description Make outbound and receive inbound customer calls and establish follow-ups with service appointments. Respond quickly to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates. Utilize dealership-specific service-related software. Make scheduled vehicle service appointments for customers and answer questions regarding vehicle service-related issues. Be friendly, professional, courteous, and efficient when working with all customers and employees. Description Make outbound and receive inbound customer calls and establish follow-ups with service appointments. Respond quickly to internet, phone, and live chat inquiries using email, phone, and live chat scripts and templates. Utilize dealership-specific service-related software. Make scheduled vehicle service appointments for customers and answer questions regarding vehicle service-related issues. Be friendly, professional, courteous, and efficient when working with all customers and employees. Requirements Previous roles based on strong customer service experience Automotive BDC experience preferred Must have strong computer skills #J-18808-Ljbffr Competition Auto Group
Vacancy posted 2 days ago
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