Seasonal Sales Support

Summary The Seasonal Sales Support (Operations Professional) provides critical back-of-house support for the store, ensuring efficient order fulfillment, inventory accuracy, and merchandise care. This role partners with Sales Professionals and management to support sales objectives and elevate the in-store client experience. The position executes daily operational tasks and communicates with internal teams and clients to resolve service and inventory needs promptly. Responsibilities Perform order fulfillment, shipping, receiving, replenishment and transfers to support store operations. Clean and care for jewelry, accept items for repair, and manage merchandise handling per procedures. Monitor and reconcile inventory using reports and systems; identify and report discrepancies to management or corporate partners. Handle internal and external phone and email correspondence; capture client data and assist in cultivating sales opportunities. Partner with Sales Professionals and management to support store sales plans and optimize client service. Execute daily operational processes and provide feedback to improve efficiency. Requirements Strong analytical skills and attention to detail. Proficient in Microsoft Word and Excel. Ability to work retail store hours, including nights, weekends and holidays. Organized, flexible and able to perform varied tasks based on business needs. Authorization to work in the United States. Preferred: college degree and GIA coursework or graduate gemologist degree. #J-18808-Ljbffr