Patient Service Specialist

Patient Service Specialist

Arlington, VA | Full-Time | Onsite

Are you passionate about helping patients and providing exceptional customer service? We're seeking a dependable and professional Patient Service Specialist to join a busy outpatient healthcare practice in Arlington, VA. This position serves as the primary front desk point of contact and plays a critical role in ensuring a positive patient experience from check-in to check-out.

If you thrive in a fast-paced environment, enjoy multitasking, and take pride in delivering outstanding service, we'd love to hear from you!

What You'll Do

• Greet patients and create a welcoming, professional experience
• Check patients in and out for appointments
• Complete patient registration and verify demographic information
• Schedule appointments and coordinate follow-up visits
• Answer incoming phone calls and assist patients with questions and requests
• Maintain and update patient records within the EMR system
• Support physicians and clinical staff with administrative needs
• Assist with insurance processing and appointment management using multiple computer applications
• Balance patient interactions, phone support, and computer-based responsibilities throughout the day
• Provide exceptional customer service while managing a high-volume front desk

What We're Looking For

• Previous experience in a medical office, patient registration, medical reception, or healthcare customer service role
• Strong customer service and communication skills
• Excellent multitasking and organizational abilities
• Experience with EMR/EHR systems preferred
• Comfortable navigating multiple computer applications
• Reliable attendance and punctuality
• Ability to work independently as the primary Patient Service Specialist onsite
• Professional, patient-focused attitude

Work Environment

• Collaborative healthcare setting supporting three physicians and clinical staff
• Sole Patient Service Specialist onsite, making reliability and accountability essential
• Fast-paced environment with a mix of patient interaction, administrative work, and phone support
• Approximately:
  • 33% patient-facing responsibilities
  • 33% phone support
  • 33% computer and administrative tasks
• Free onsite parking available
• Please note: Metro access is not practical for this location

Schedule

• Monday: 6:30 AM 3:00 PM
• Tuesday: 10:30 AM 7:00 PM
• Wednesday: 6:30 AM 3:00 PM
• Thursday: 10:30 AM 7:00 PM
• Friday: 6:30 AM 3:00 PM

Why Apply?

• Stable full-time opportunity with a well-established healthcare practice
• Friendly and supportive team environment
• No weekends required
• Opportunity to make a direct impact on the patient experience
• Gain valuable healthcare administration and patient services experience
• Consistent weekday schedule

Job Type & Location

This is a Contract to Hire position based out of Arlington, VA.

The pay range for this position is $19.00 - $19.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract to Hire position based out of Arlington, VA.

This position is anticipated to close on Oct 26, 2026.

This is a fully onsite position in Arlington,VA.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.