Patient Service Representative

Job Description

Job Description

Medical Front Desk Receptionist

Dermatology & Allergy Specialists of Olympia (DASO)
Full-Time | $19.50–$25.50/hour DOE

Join an Established, Independent Medical Practice

Dermatology & Allergy Specialists of Olympia (DASO) is seeking an experienced, dependable, and patient-focused Front Desk Receptionist to join our team.

For 25 years, DASO has been a trusted provider in the Olympia community , delivering high-quality dermatology and allergy care as a locally operated private medical practice . As we continue to grow, we are looking for someone who takes pride in providing excellent service, enjoys being part of a collaborative team, and can confidently thrive in a busy medical office.

Our front desk team plays an essential role in both the patient experience and the day-to-day success of our practice. This is an excellent opportunity for someone with medical office or strong customer service experience who is looking for a long-term position with an established practice.

What You'll Do

This is a fast-paced position with a variety of responsibilities throughout the day, including:

• Greeting and checking in patients in a friendly and professional manner
• Scheduling and coordinating patient appointments
• Answering and managing a high volume of incoming phone calls
• Processing and working patient referrals
• Verifying insurance information
• Obtaining and processing medical records
• Scanning and accurately maintaining documents
• Completing data entry and other administrative duties
• Communicating effectively with patients, providers, clinical staff, and coworkers
• Supporting your front desk team and the practice wherever needed

Our phone system is busy, so attention to detail, accuracy, organization, and strong communication skills are essential . The successful candidate will be comfortable managing multiple priorities while remaining professional and welcoming to our patients.

Who We're Looking For

We are looking for someone who is:

• Dependable and self-motivated
• Detail-oriented and organized
• A strong communicator
• Comfortable working in a fast-paced environment
• Positive, professional, and patient-focused
• A genuine team player
• Able to learn new processes and systems
• Comfortable spending extended periods sitting and working on the phone
• Able to remain accurate and attentive while handling a busy phone line and multiple responsibilities

Qualifications

• 2 years of experience in a medical office, clerical/reception setting, or customer service-based industry
• Recent medical practice experience is strongly preferred
• Insurance knowledge is preferred; candidates with a willingness and ability to learn are encouraged to apply
• Excellent office skills, including accurate typing, filing, spelling, and data entry
• Familiarity with Microsoft Office, email, and basic office software preferred
• Ability to operate standard office equipment

Physical Requirements: Must be able to lift up to 30 pounds of supplies and sit for extended periods of time.

Position & Schedule

Job Type: Full-Time
Hours: Approximately 37–40 hours per week
Pay: $19.50–$25.50 per hour, depending on experience

Business Hours:
Monday–Wednesday: 6:30 AM–4:30 PM
Thursday: 7:30 AM–4:30 PM
Friday: 6:30 AM–4:00 PM
Closed weekends

Benefits

DASO offers a competitive benefits package that includes:

• Health and vision insurance
• HSA available
• Dental insurance available
• 401(k) with company match
• Potential carpooling incentive program
• Potential childcare subsidy
• 8 paid holidays per year, based on work schedule
• Paid sick leave
  • Accrual rate: .02694 hours per hour worked
• Paid vacation
  • Accrual rate: .03833 hours per hour worked

Interested in Joining DASO?

If you are an experienced front desk professional who values excellent patient service, teamwork, accuracy, and reliability , we would love to hear from you.

Please submit your resume and cover letter for consideration.

Dermatology & Allergy Specialists of Olympia is an equal opportunity employer.