Retail Store Manager

Job Description

Job Description

*This position is a retail leadership position, which would require nights and weekends*

The primary objective of the General Manager is to maintain customer satisfaction and develop sales volume across all products and services of Freedom Armory by assigning short- and long- term objectives, maintaining inventory and displays, assisting customers with selections and purchases, and training and developing staff.

Position Attributes

• Leadership and management
• Visionary for store strategy and objectives
• Analytical for store results and initiatives

Principal Duties & Responsibilities

• Maintain sales staff job results and attain company objectives by establishing expectations and goals, coaching, counseling, and training staff; planning, monitoring, and appraising job results.
• Help customers by providing information; answering questions, obtaining merchandise requested, and completing payment transactions.
• Support Freedom Armory marketing initiatives designed to retain and mine new customers.
• Maintain inventory by monitoring backstock, keeping shelves stocked, assisting in the procurement of products, recommending new products in-store and online.
• Market merchandise by creating and implementing sales promotions, special events, and display plans.
• Maintain knowledge of products and services by reading specification updates, attending information meetings, and referring questions to supervisor.
• Complete competitive analysis for pricing of items on hand in the store.
• Maintain store appearance by creating a clean, orderly, and safe shopping environment.
• Secure merchandise by implementing security systems and measures.
• Protect employees and customers by providing a safe and clean store environment.
• Promote store by participating in community programs and sporting club events.
• Remain compliant of all regulations, policies, and procedures related to FFL licenses.

Expectations

• Maintain quality services by adhering to policies, procedures and standards.
• Maintain the stability and reputation of the store by complying with legal requirements.
• Create and contribute to team effort by accomplishing related results as needed.
• Lead, guide, grow and empower staff to carry out the store vision.