Maintenance Tech - Housing Supports

Maintenance Technician

Enjoy making a difference? Join the team at Family Residences and Essential Enterprises, Inc. (FREE), enriching the lives of others, one individual at a time. FREE benefits and proudly supports more than 4,000 individuals with intellectual / developmental disabilities, mental illness and traumatic brain injury. It is the mission of FREE to support people of all abilities reach their full potential and thrive in their communities. FREE provides a diverse array of supports and services including: housing; recovery services; transition to work; employment; day, community and family services; respite; crisis services; education and after school support; specialty health services; and advocacy.

Under supervision of the Senior Property Director, the Maintenance Tech will maintain assigned tasks: repairs furniture and the structural integrity of buildings and electrical systems, and responds to other emergency maintenance requests as needed. The Maintenance Tech will work on projects that require a level of precision, involving exposure to chemical, loud noises, and equipment that is both automatic and manual.

Duties, Responsibilities, and Essential Functions

• Ensures all day programs are ready for standardized surveys.
• Comprehends and performs work orders through company phone, emails, and assignments.
• Assess properties, needed repairs, prepares tools and materials for required work and completes work orders to ensure the safety and health of individuals and employees.
• Ensures the safety of all consumers present at the work sites.
• Plunges toilets and ensures plumping and plumbing equipment are properly working. Performs repairs when needed.
• Repairs sheetrock, spackles, and paints (interior and exterior) as needed.
• Inspects, repairs, and installs electrical equipment/appliances, light switches, light fixtures, and light bulbs. Ensures breaker is properly working when an electric issue arises.
• Transports furniture and other equipment.
• Repairs locks and security systems as needed.
• Troubleshoots mechanical issues in equipment/appliances.
• Inspects heating and cooling systems, dryers, generators, and fire safety equipment.
• Possesses familiarity with the function and makeup of HVAC systems. Performs basic HVAC repairs.
• Collaborates with other maintenance workers to determine the best course of action for required tasks.
• Prioritizes, multi-tasks, and responds to calls in a busy, multi-faceted, professional environment.
• Follow procedures for careful handling of materials, tools and equipment, under OSHA.
• Ensures that water temperature and fire extinguishers operate per agency regulations.
• Assists in maintaining assigned location in a neat, orderly and safe manner, and reports all repairs and safety violations in a timely manner as per program specific needs.
• Responds quickly and calmly to emergency requests.
• Communicates effectively with visitors, contractors, vendors and delivery people to best address concerns and questions to ensure positive and accurate results.
• Delivers packages to departments daily.
• Provides coverage in emergency situations until relieved of the responsibility.
• Observes Agency policy and procedures for building security and identification of authorized personnel.
• Addresses emergency situations as they occur in the facility according to established policies and procedures, and ensures communication of such situations in a timely fashion.
• Ensures that all walkways, entryways, driveways and parking lots are shoveled or plowed at FREE's properties to avoid injuries during emergency inclement weather.
• Ensures that all required documentation (paper and electronic) is completed /processed appropriately, in a timely manner, and meets quality and compliance thresholds.
• Performs other duties as assigned.

Responsibilities of All FREE Employees

• Always communicates in a respectful manner with all people including the people we support, supervisors, other valued team members, and members of the community.

• Complies fully with FREE's confidentiality policies by holding in strictest confidence all information pertaining to members, residents, the people we support and their families, clients, providers, contractors, and employees.
• Meets all safety training requirements; adheres to all safety policies and reports any and all unsafe conditions; takes measures to prevent accidents and/or eliminate conditions that pose a safety or health risk.
• Coordinates, supports, attends and participates in all required events/ meetings/ reviews/ committees, including ones outside of standard working hours.
• Meets all job requirements and stays in compliance.
• Adheres to FREE's standard of ethical behavior as outlined in the Employee Handbook and Code of Conduct as well as applicable laws and regulations.

Qualifications

• Education: High School Diploma or equivalent education required.
• Experience: Minimum of one-year experience in maintenance field or mechanical repair work
• Specialized Training, Licenses, Certifications: Not required, training will be provided upon hire as needed
• Knowledge, Skills, Competencies, and Abilities: Knowledge and experience in the operation of power equipment and machines preferred. Knowledge of wall board repair and painting preferred. Background in carpentry, plumbing and installing sheet rock preferred. Basic knowledge in electricity preferred. Must be able to accommodate flexible schedule (ex: early mornings, evenings or occasional weekends). Proficient computer skills preferred. Demonstrated ability to work in a team environment with flexibility, keeping others informed and anticipating needs is essential. Must be efficient, organized, and have good communication skills.
• Other Requirements: Valid Driver License and satisfy criteria to be a driver for FREE

Work Environment

This role is performed in-person and extensive travel between FREE, Inc Network locations required.

Physical Requirements

• Employee is required to sit, walk and stand for prolonged period of time (at least 8 hours).
• Employee is required to effectively communicate both verbally and in writing.
• Employee is required to operate standard office equipment such as computers, phones, photocopiers, fax and filing cabinets.
• Employee is required to reach with hands and arms.
• Employee is required to bend, stoop, kneel, crouch or stand on a stool as needed.
• Employee is required to be able to lift 50 pounds at a time.

Notwithstanding the above listed physical requirements of this position, FREE will provide reasonable accommodations to allow employees to perform the essential functions of the position, provided such reasonable accommodations do not cause undue hardship on FREE.

FREE is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, genetics, or any other protected characteristic. In addition to federal law requirements, FREE complies with applicable state and local laws governing non-discrimination in employment in all of its locations. This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, recall, transfer, leaves of absence, compensation, and training.