Hybrid Workforce Analytics & Scheduling Analyst
Hired by Matrix
Matrix is hiring a Workforce Informatics Analyst to enhance workforce planning in a healthcare contact center. The role focuses on scheduling, budgeting, forecasting, and real-time staffing support within a hybrid model. The ideal candidate has 3+ years of experience, a Bachelor's in Business or Data Science, and strong MS Office skills. You will monitor WFM tools, analyze trends, and collaborate with leadership to optimize staffing and costs. #J-18808-Ljbffr Hired by Matrix
Vacancy posted 2 days ago
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