Showroom Customer Service Representative

Our client, a leading organization in the industry, is seeking a Hybrid Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Customer Support Department supporting the customer service and order entry teams. The ideal candidate will have excellent communication skills, attention to detail, and a proactive approach, which will align successfully in the organization.

Job Title: Hybrid Customer Service Representative

Location: Corona, CA

Pay Range: $19.00

Shift: 7:00 AM – 5:00 PM 
Hybrid role: Remote Mondays and Fridays;
In-office Tuesday through Thursday (Corona, CA).

What's the Job?

• Enter and process customer orders accurately and efficiently
• Manage customer inquiries via Zendesk email-to-ticket system
• Reach out to customers as needed to clarify order details
• Provide general customer support with a focus on accuracy and professionalism
• Collaborate with internal teams to resolve issues and ensure customer satisfaction

What's Needed?

• 1+ year of customer service and data entry experience
• Strong 10-key and data entry skills
• Experience using Microsoft Outlook, Teams, and Office 365
• Strong attention to detail and accuracy
• Ability to communicate professionally with customers

What's in it for me?

• Opportunity to work in a supportive and dynamic environment
• Hybrid work schedule with remote and onsite days
• Develop your customer service and order processing skills
• Gain experience with industry-leading ticketing systems like Zendesk
• Be part of a company that values diversity and professional growth

Upon completion of waiting period associates are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells –creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.