Bartender

When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will you build meaningful relationships with residents, their families, and team members alike, you will also gain joy in serving others and deep fulfillment in your work. Explore how you can follow your passions and shed light on meaningful ways to serve, grow, and shine together.

Sunrise Senior Living was again certified as a Great Place to Work® by Activated Insights. This is the 9th time Sunrise has received this top culture and workplace designation, highlighting the special place Sunrise is to be a part of.

COMMUNITY NAME

Job ID

JOB OVERVIEW

The Bartender is responsible for beverage hospitality and services in the bar, lounge and other social areas in the community. In this role, the Bartender will greet, assist with beverage selection and serve our residents, family members and guests while assisting and maintaining a high quality, positive, safe physical and social environment. The Bartender is responsible for maintaining a clean and sanitized work area, clears and resets tables, set up the bar and lounge for hospitality service and restocks bar for next day service.

RESPONSIBILITIES & QUALIFICATIONS

Essential Duties

As a part of the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of this job. Our foundational belief is the sacred value of human life. The unique responsibilities for this role include but are not limited to the essential functions listed as follows:

Resident and Guest Service

• Provides hospitality beverage service to residents, family members and guests while maintaining and exceeding Sunrise hospitality and service standards.
• Assists residents with beverage selections and responds to pertinent questions about beverage items.
• Practices safe, sanitary food and beverage handling and service.
• Reports any changes and or concerns about resident beverage consumption or change of conditions to supervisor.
• Encourages socializing activities with our residents in part of customer engagement however alcohol consumption is not allowed while performing bartender duties.
• Refers to and follows the Sunrise House Rule, “No Gifts or Tips” policy for guidelines and compliance concerning gratuity from residents, family members and guests.

General Duties

• Reviews, Tableside dining tablet, and SCC, to learn pertinent information and any resident’s physical and behavioral changes.
• Practices and observes all safety and risk management and prevention procedures.
• Adheres to universal precautions and all infection control guidelines.
• Maintains Sunrise Senior Living standards of appearance and cleanliness; maintains personal sanitation, hygiene and health standards.
• Maintains and protects the confidentiality of resident information at all times.
• Attends in-services as required.

Work Area

• Maintains a neat and sanitized work area.
• Clears and resets tables for hospitality service.
• Prepares the set up the bar and lounge for service.
• Restocks the bar for next day service.
• Maintains communication with Supervisor regarding inventory of products and services per Sunrise procurement procedures and service standards.

Risk Management and General Safety

• Partners with community team to ensure community is in compliance with national/provincial regulations pertaining to occupational health and safety requirements and promotion of Risk Management programs and policies; adherence to safety rules and regulations.
• Practices safety procedures at all times including Personal Protective Equipment (PPE), fire extinguishers, Safety Data Sheets (SDS) and Lockout Tagout procedures.

Training, and Contributing to Team Success

• Participates actively as a member of a team and committed to working toward team goals.
• Demonstrates in daily interactions with others, our Team Member Credo.
• Commits to serving our residents and guests through our Principles of Service.
• Contributes in the overall engagement programs and processes (customer and team member engagement) including participating in the team member engagement survey and engagement improvement planning workshops.
• Attends regular meetings; Town Hall, Department Team Meetings, Cross Over, and others as directed by the Supervisor / Department Coordinator.
• Maintains compliance in assigned required training and all training required by state/province or other regulating authorities as applicable to this role to ensure that Sunrise standards are always met.
• Performs other duties as assigned.

Core Competencies

• Building Customer Loyalty
• Building Trust
• Communication
• Contributing to Team Success
• Managing Work (includes Time Management)
• Planning and Organizing
• Quality Orientation
• Stress Tolerance
• Technical / Professional Knowledge

Experience and Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed throughout this job description are representative of the knowledge, skills, and abilities required.

• Dining Services and Bartending experience preferred
• Certification may be required per state/province requirements
• Demonstration of basic level mathematical skills; ability to add, subtract, multiply and divide in all units of measure
• Must comply with minimum age requirement per state/province regulations to serve alcohol (18-21 years of age depending on state/province regulations)
• Able to make responsible choices and decisions and act in a resident’s best interest
• Ability to handle multiple priorities
• Possess written and verbal skills for effective communication
• Ability to effectively present information and presentation delivery in a small group setting or individualized situations to residents, family members, guests and social events hosted by the community
• Competent in organizational, time management skills
• Demonstrates good judgment, problem solving and decision making skills
• As applicable, all Sunrise team members who drive a Sunrise vehicle must review and sign the Driver job description and understand the key essential duties for safety and regulatory compliance

ABOUT SUNRISE

Ready to take the next step and make a bigger impact than you ever imagined? As part of our team, you will help brighten the future for everyone at Sunrise and beyond. That is why we make it a priority to celebrate the unique ways you bring moments of togetherness and joy to everyone you serve. And when combined with the support, benefits, and growth opportunities we offer, the result is a career that PositivelyShines with everything you need to reach your goals – at work and in your life.

We also offer benefits and other compensation that include:

• Medical, Dental, Vision, Life, and Disability Plans
• Retirement Savings Plans
• Employee Assistant Program / Discount Program
• Paid time off (PTO), sick time, and holiday pay
• myFlexPay offered to get paid within hours of a shift 
• Tuition Reimbursement
• In addition to base compensation, Sunrise may offer discretionary and/or non-discretionary bonuses. The eligibility to receive such a bonus will depend on the employee’s position, plan/program offered by Sunrise at the time, and required performance pursuant to the plan/program.
• Some benefits have eligibility requirements

Apply today to learn why Sunrise Senior Living is a certified Great Place to Work®

PRE-EMPLOYMENT REQUIREMENTS

Sunrise considers the health and safety of its residents, family members, and team members among its highest priorities. Employment with Sunrise is contingent upon successful completion of required pre-employment screenings and health evaluations in accordance with applicable federal, state, and local laws. Covid 19 and Influenza vaccination may be required if mandated by applicable federal, state, and local laws and authorities.

COMPENSATION DISCLAIMER

Selected candidates will be offered competitive compensation based on geographic location of community/office, skills, experience, qualifications, and certifications/licenses (where applicable).