Senior Client Associate

Overview At Gallagher, we’re looking for a Senior Client Associate to join our team. This role is all about delivering exceptional service to our clients and supporting our branch operations. You’ll be part of a collaborative environment where your contributions directly impact client satisfaction and retention. If you’re someone who thrives on building relationships and ensuring smooth workflows, this could be the perfect opportunity for you. How you'll make an impact Be at the heart of Gallagher's client service operations. Assist with branch workflows, create essential documents like certificates and reports, and ensure that all processes meet our high standards. By supporting our production team and adhering to timelines and data requirements, you’ll help us deliver on our promise of excellence. Your work will directly contribute to client satisfaction and retention, making a real difference every day. About You Required: High School diploma/equivalent plus 1 year directly applicable experience. Proficiency in Microsoft Office and basic math skills. Appropriate licensing as required. Preferred: Associate's degree, professional certification, or equivalent training and experience preferred. Previous experience managing client relationships. Experience in client service or administrative support is a plus. Behaviors: A knack for building strong relationships with clients and colleagues. Attention to detail when creating documents and managing workflows. The ability to meet deadlines and follow established processes. A collaborative mindset and a commitment to continuous improvement. Exceptional organizational skills. Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to, previous experience, education, pay market/ geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leave Other benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And more... The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #J-18808-Ljbffr