People Operations Coordinator

People Operations Coordinator

New York, NY

Yext (NYSE: YEXT) is the enterprise agentic marketing platform. AI is changing how customers find brands, and Yext gives enterprises the infrastructure to compete: Scout analyzes 10 billion signals monthly across four AI models to surface where you're losing and why, the Knowledge Graph maintains the verified data AI cites, and content generation and distribution agents syndicate brand content across LLMs, listings, social platforms, and review sites in real time. Thousands of brands in financial services, healthcare, retail, hospitality, and food rely on Yext to win across AI and traditional search. Join us and experience firsthand why we are consistently recognized as a Best Place to Work globally by Built In, Fortune, and Great Place To Work®.

As a People Operations Coordinator at Yext, you will be responsible for delivering HR operational support for assigned business units and will assist the HR team in every aspect of human resources at both a tactical and transactional level, with regards to onboarding, employee engagement, employee development, and communication of HR processes, policies, and procedures.

The ideal candidate will strongly identify with our culture of being team-oriented, adaptable, and creative. One who is quick, thorough, and takes ownership of anything on your plate. You'll demonstrate your 'Bring It On' attitude to balance a variety of projects and you'll prioritize them well. You're forward-thinking and eager to grow. But most of all, you're excited to join a high-functioning team and together will strive to build the most amazing employee experience.

What You'll Do

• Manage coordination and execution of all aspects of employee onboarding, including scheduling first-day activities, new hire orientations, collecting and processing new hire paperwork, managing the background check process, administering I9/right to work checks
• Manage the ATS (Greenhouse) and HRIS (Workday) and ensure the accuracy of the data
• Engage with the People Operations team to promote our amazing culture internally and externally
• Be an employee ambassador; assisting with employment verifications, answering general inquiries and proudly communicating the incentives of the company and initiatives of the HR team
• Provide exceptional support to fellow 'Yexters'; recruiters, hiring managers, HR Business Partners, and internal and external clients
• Be readily available to employees when they have questions and proactively check on employees if you anticipate them needing support
• Maintain an appropriate level of process, program, and policy knowledge to help employees perform at their best
• Proactively identify process improvement opportunities to better leverage technology and help the HR team scale

What You Have

• A Bachelor's Degree or similar college-level education
• A minimum of 6 months of relevant HR administrative/coordinator level experience
• Prior HRIS experience, Workday desired
• Strong analytical skills, accuracy, and attention to detail
• Superb organizational skills
• Proficiency in Excel

Bonus Points

• A self-starter; is one who raises their hand for new opportunities, loves learning, and is eager to try new things
• One who thrives in a fast-paced environment and is able to handle multiple projects
• A strong belief in diversity, innovation, and making all employees feel welcome and included
• Excellent interpersonal skills and a true customer service orientation toward internal clients
• Discretion and sensitivity to confidential company and employee information
• Strong interest and discourse competence around technology

Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee's job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for variable pay programs based on performance relative to goals and targets.

Annual Base Pay Range

$60,000 - $85,000 USD

Yext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers.

It is Yext's policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form. Security Alert All legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to View email address on click.appcast.io.