HVAC Technician

HVAC TechnicianReporting to the Facility Manager, the HVAC Technician works within a facility management organization that provides operations and maintenance services for R&D laboratories, critical data environments, and commercial office space. The technician is responsible for completing assigned tasks safely and effectively while maintaining a constant focus on equipment reliability, system availability, and the critical nature of facility uptime.Essential Responsibilities:Perform preventive maintenance, troubleshooting, repairs, adjustments, and minor installations on commercial HVAC systems.Respond to service requests and work orders involving hot and cold conditions, HVAC equipment, general plumbing, minor piping repairs, lighting issues, minor leaks, and other facility maintenance needs while demonstrating strong customer service.Complete assigned preventive maintenance tasks and work orders accurately and within the required schedule.Respond to building system alarms, stabilize operating conditions, protect the critical load, and minimize the risk of equipment or system damage.Participate in equipment troubleshooting, incident response, and root cause analysis.Assist with equipment and system operational activities, including critical switching, Lockout/Tagout, and establishing safe work areas for specialty contractors.Coordinate work activities to minimize risk to personnel, equipment, facility operations, and the critical load.Monitor system performance through the Building Automation System or Building Management System and respond appropriately to alarms and abnormal conditions.Maintain accurate records of completed work, operating conditions, equipment deficiencies, materials, repair supplies, and inventory.Prepare material requisitions for supervisor approval when replacement parts or supplies are required.Identify and immediately report potential equipment, system, operational, and safety concerns to management.Comply with company policies, environmental requirements, and established safety programs and procedures.Key Competencies:Working knowledge of commercial HVAC systems, refrigeration cycles, airflow, hydronic systems, and unit-level electrical and control components.Ability to operate, maintain, and troubleshoot equipment such as chillers, boilers, pumps, cooling towers, CRAC and CRAH units, air-handling units, VAV systems, and associated controls.Experience using BAS/BMS platforms. Experience with systems such as Trane, Toshiba, Vertiv, Sunbelt controls, Niagara experience is a plus.Ability to respond to equipment alarms and use graphical system interfaces to evaluate equipment and system conditions.Ability to stabilize system operations while coordinating support from specialized OEM technicians or contractors.Ability to perform basic electrical troubleshooting within the authorized scope of the HVAC role, including low-voltage controls and internal HVAC equipment components.Understanding of electrical safety, Lockout/Tagout procedures, and safe work practices.Ability to use hand tools, power tools, test instruments, and standard maintenance shop equipment safely.Ability to read and interpret equipment manuals, specifications, sequence-of-operations documents, technical procedures, safety requirements, and applicable regulations.Proficiency with personal computers, computerized maintenance management systems, and Microsoft Office applications.Strong written and verbal communication skills, including the ability to communicate effectively with management, clients, vendors, contractors, and other facility personnel.Ability to work independently, prioritize tasks, and make sound operational decisions in a critical facility environment.Flexibility to work assigned shifts, overtime, weekends, holidays, and on-call rotations based on business and operational requirements.Education:High school diploma, GED, or equivalent required.Completion of an HVAC trade school, technical training program, community college program, or recognized apprenticeship is preferred.Additional manufacturer-specific training in commercial HVAC equipment, controls, chillers, boilers, or BAS/BMS platforms is preferred.Important Experience:Minimum of five years of commercial HVAC operations, maintenance, service, or repair experience.Experience maintaining and troubleshooting chillers, boilers, CRAC and CRAH units, cooling towers, pumps, air-handling units, VAV systems, and associated mechanical systems is strongly preferred.Experience working with BAS/BMS controls is preferred.Experience in critical facilities, data centers, R&D laboratories, or other high-availability environments is strongly preferred.Experience responding to equipment alarms, system abnormalities, and critical facility incidents is preferred.Experience coordinating work with OEM service providers, contractors, and other skilled trades is preferred.Certificates, Licenses, and Registrations:EPA Section 608 Universal certification required.NATE certification a plus.Must possess and maintain a valid driver's license.OSHA 10, OSHA 30, Lockout/Tagout, electrical safety, or other relevant safety training is preferred.Physical Demands:While performing the duties of this job, the employee must be able to stand, walk, reach, climb, stoop, kneel, crouch/crawl and occasionally lift and/or move up to 70 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Conditions:While performing the duties of this job, the employee is frequently exposed to moving mechanical parts, high, unsafe places, fumes/airborne particles, toxic or caustic chemicals, outside weather conditions, risk of electrical shock and vibration. The employee is occasionally exposed to wet and/or humid conditions. The noise level in the work environment is frequently loud.Other Duties:The above statement is intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties required of personnel so classified. Management retains the discretion to add to or change the duties of the position at any time.AAP/EEO Statement:C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.