Bilingual Admin Assistant

Job Description

Job Description

Have you been searching for an opportunity to learn from top mortgage industry professionals and maximize your earning potential? If so, we are looking for you!

We’re hiring a driven Mortgage Loan Officer Assistant to free up our Loan Officer to originate more loans into the pipeline. This position will be from the “contact to contract” phase of the loan. Your job will be to work closely with borrowers to expedite their mortgage process and ensure everything runs smoothly. We pride ourselves on delivering world-class customer service, and you’ll be responsible for delivering that experience to every client.

Job seekers should be highly detail-oriented, possess an exceptional work ethic, and have a passion for providing exceptional customer service. This is an opportunity to work with a high-performing team and learn from the best, all while helping people attain their dream home. Up for the challenge? Apply today!

• Communicate consistently with the loan officer, referral partners, and clients so they have a clear primary contact throughout the “contact to contract” phase of the loan process, and arrange meetings to ensure any follow-up actions get taken
• Review all loan package documentation for discrepancies, omissions, and income calculation and then report any discrepancies to the loan originator
• Facilitate the completion of loan applications, coordinate the collection of documentation, including credit reports, run DU/LP/AUS, send a closing cost worksheet to borrowers, and prepare the file for processing
• Establish and maintain relationships with referral partners and borrowers to retain existing clients and attract new business
• Answer questions from customers or employees regarding transactions and give quotes when required to deliver excellent customer service

• Valid NMLS license or must be willing to get licensed within 90 days
• Strong understanding of mortgage loan products (FHA/VA/CONV/USDA) and knowledge of mortgage documentation, processes, and procedures
• At least 2 years of previous experience fulfilling the roles of an LOA/Loan Partner, Processor, Loan Officer and/or Underwriter, 5+ years preferred
• The ability to analyze credit reports, income, and asset documents, as well as an understanding of general ways to structure a loan
• Exceptional follow-up, time management, interpersonal, and communication skills

Our Core Values

We Do!

• Our differentiator is our ability to execute. Most talk about what they are going to do, we do!

Details Matter

• We are committed to the pursuit of excellence. Good isn’t good enough.

Unity Matters

• We are passionate about who we are today, and more passionate about who we will become together.

Careers Matter

• We hire and retain top talent in the industry, providing them with the training, support, and leadership to grow their careers with NMB.

People Matter

• Our culture is collaborative, positive, and team-oriented, which attracts the best and brightest in the industry to join us in building a better tomorrow.

Culture Matters

• We are dedicated to expanding our national footprint while maintaining the culture, feel, and service levels of a small, boutique mortgage lender.