Applications Engineer

The Company is a leading manufacturer of specialized machine tools, measuring machines, and automation systems for freight and transit railways worldwide. Our machines are used for the maintenance and production of wheel sets, axles, and wheels on locomotives, freight cars, and commuter and light rail vehicles. Our automation systems support railway maintenance facilities as well as other manufacturing industries. We are committed to manufacturing excellence and support several manufacturing education initiatives throughout New York's Capital Region. Job Summary The Applications Engineer will encompass various aspects of process development, and production readiness for our line of machine tool and automation projects. This position is responsible for reviewing customers’ technical needs and assisting engineers in developing project-specific solutions to meet these needs. The Applications Engineer also estimates project costs and consults with Sales on routine technical matters, ensuring that proposed solutions can be integrated with current systems and equipment. Key Responsibilities Act as the first user of a machine, providing Voice of Customer feedback and experienced user support for design of production procedures and operator training. Conduct end‑user applications engineering on CNC metal cutting machines to satisfy customer needs via programming, training or customization. Read and interpret specifications and plan drawings; confirm suitability of intended application; and correctly apply applicable industry standards. Implement the use of new technologies, cost‑saving techniques/materials, and improved safety features on equipment designs. Visualize layouts and designs and present iterations to the customer and Engineering. Read, prepare, and understand all engineering documentation used by the company. Assist in development and continual improvement of processes and procedures. Maintain an attainable schedule for projects (commissioning, production, support) that fits the customer’s timeframe and satisfaction. Direct customer technical support for process and machine issues during and after implementation. Interface with Sales, Engineering, Manufacturing, and outside firms to fulfill requirements. Conduct written and verbal communication with customers. Communicate with suppliers on pricing, delivery, and technical information. Communicate issues to management, sales, purchasing, and manufacturing. Education and Skills Bachelor of Science degree in Engineering, Project Engineering Technology, Industrial Engineering, or related discipline. 3–5 years of increasingly responsible engineering experience in a related field. Experience in manufacturing processes, machine tools, tolerancing, and automation. Knowledge of hydraulics, pneumatics, power transmission, lubrication, and fabrications. Fully capable of sophisticated analysis across multiple mechanical engineering disciplines. Disciplined and goal‑oriented, with creativity to develop and implement new ideas and approaches to designs and processes. Excellent written and verbal communication skills. Strong organizational, analytical, and problem‑solving skills. Ability to manage multiple projects simultaneously and transition between projects with minimal re‑orientation. Ability to work effectively under strict deadlines. Ability to work independently with minimal supervision as well as collaboratively as part of a team. Team‑oriented mindset with the ability to work within schedules and budgets without sacrificing quality. Ability to communicate effectively with employees at all levels of the organization. Travel & Other Requirements Consistent travel (domestic and international) is required to install, troubleshoot and operate machines. Multi‑week travel will be required occasionally to support customer installation or machine production schedule. Anticipated travel is approximately 1 week per month with 2-4 multi‑week trips per year. #J-18808-Ljbffr