Desktop Support Technician

Position Overview

We are seeking a Desktop Support Technician to provide technical support for end users in a Microsoft Windows environment. This individual will be responsible for deploying, configuring, troubleshooting, and maintaining desktop hardware and software while delivering exceptional customer service. The ideal candidate will have experience supporting medium to large user environments and exposure to modern endpoint management technologies, including Microsoft Intune.

Key Responsibilities

• Provide hands-on desktop support for PCs, laptops, printers, peripherals, and mobile devices.

• Install, configure, image, and deploy Windows-based systems for new and existing users.

• Troubleshoot and resolve hardware, software, operating system, and application issues.

• Respond to and resolve help desk tickets in a timely manner, escalating issues when necessary.

• Perform workstation moves, adds, changes, and upgrades.

• Assist with user onboarding and equipment provisioning.

• Support software installations, updates, and system configurations.

• Document support activities, troubleshooting steps, and resolutions within the ticketing system.

• Collaborate with infrastructure and engineering teams on desktop-related projects and initiatives.

• Assist with endpoint deployment, management, and integration efforts using Microsoft Intune.

• Maintain inventory of IT assets and ensure compliance with organizational standards.

Required Qualifications

• Minimum of 2 years of technical support experience involving:

• Personal computer installation

• Software configuration

• Hardware setup and troubleshooting

• At least 1 year of experience supporting a medium-to-large user environment.

• Experience supporting Microsoft Windows operating systems in an enterprise setting.

• Strong understanding of desktop hardware, peripherals, and common business applications.

• Excellent troubleshooting, problem-solving, and customer service skills.

• Ability to work independently while managing multiple support requests and priorities.

• Strong written and verbal communication skills.

Preferred Qualifications

• Exposure to or hands-on experience with Microsoft Intune.

• Experience supporting device deployments, endpoint management, or migration projects.

• Knowledge of modern device management and endpoint security best practices.

• Familiarity with Microsoft 365 environments and Active Directory.

• Experience supporting mobile devices and remote users.

Technical Environment

• Windows 10/11

• Microsoft 365

• Microsoft Intune

• Active Directory

• Desktop & Laptop Hardware

• Printers and Peripherals

• Endpoint Deployment & Management

Ideal Candidate

The successful candidate is a customer-focused IT professional with a strong foundation in desktop support, experience working within a Windows environment, and an interest in modern endpoint management technologies such as Microsoft Intune. They are proactive, dependable, and capable of supporting users in a fast-paced enterprise environment.

Job Type & Location

This is a Contract position based out of Fountain Valley, CA.

Pay and Benefits

The pay range for this position is $20.00 - $30.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Fountain Valley,CA.

Application Deadline

This position is anticipated to close on Oct 17, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.