Patient Services Specialist / Nephrology Clinic at UW Medical Center- Northwest

Patient Services Specialist 2

Nephrology Center at UW Medical Center - Northwest has an outstanding opportunity for a Patient Services Specialist 2. Full-time, 100% FTE (40 hours per week) Day Shift Mondays- Fridays On-site/No Telework

Position Highlights

• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity to provide career growth

Department Description

We offer specialized clinics for a variety of kidney disorders, with care informed by the most up-to-date clinical and scientific research.

Expertise You Can Trust

UW Medical Center's nephrology specialists provide the highest standard of kidney care and transplant outcomes that far exceed the national average.

Leading Through Innovation

Our patients receive the latest treatments for common and complex kidney conditions and can benefit from novel therapies through clinical studies.

Primary Job Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Requirements

• High school graduation or equivalent AND one year of healthcare, administrative, or customer service experience OR an equivalent combination of education/experience

About UW Medical Center-Northwest

UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Northwest campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street.

Excellence. Exploration. Education.

About UW Medicine Where Your Impact Goes Further

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.

Compensation, Benefits and Position Details

Pay Range Minimum: $24.30 hourly

Pay Range Maximum: $35.35 hourly

Other Compensation: -

Benefits: For information about benefits for this position, visit

Shift: First Shift (United States of America)

Temporary or Regular? This is a regular position

FTE (Full-Time Equivalent): 100.00%

Union/Bargaining Unit: SEIU 1199NW UWMC Northwest Service and Maintenance

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at View phone number on click.appcast.io or View email address on click.appcast.io.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.