Clinical Representative - Orange County, CA

Job Summary Clinical Representative – Monarch Urology – Orange County, California. This field‑based role supports procedural excellence, customer education, and utilization growth within the Orange County, CA territory. Responsibilities Provide in‑case procedural support and technical expertise to physicians, nurses, and staff using Monarch Urology in hospital and ambulatory surgery center environments. Build strong customer relationships through consistent clinical support, training, education, and responsive service. Support account development activities that build clinical confidence, increase user competence, and drive system and disposable utilization. Assist with product and clinical demonstrations, launch planning, training events, and customer education initiatives. Identify and act on educational opportunities that improve customer proficiency, procedural efficiency, and clinical adoption. Partner with the Area Sales Leader and Regional Business Director to support business objectives, account plans, and referral development activities. Serve as a liaison between customers and internal teams for questions, issue escalation, peer‑to‑peer review needs, and timely reporting of complaints or technical concerns. Develop and maintain expert‑level product knowledge and a strong understanding of kidney stone treatment workflows, customer needs, and procedural best practices. Deliver a high standard of professionalism, service, and compliance in all customer interactions. Lead and support sales activities at the account level ensuring products are purchased and in‑stock to support procedures and account growth. Qualifications and Requirements Bachelor’s degree plus a minimum of 3 years of relevant experience, or an associate degree/medical certification plus a minimum of 5 years of relevant experience. Clinical, medical device technical and/or sales, procedural support, operating room, or healthcare‑related experience. Experience in urology, endourology, surgical robotics, or another highly technical procedural specialty is preferred. Demonstrated ability to learn and communicate technical and clinical concepts to physicians and clinical staff. Strong customer service, organization, and collaboration skills. Ability to work in all departments of the hospital and in ambulatory surgery center environments, including live patient cases and required protective equipment. Hospital credentialing and compliance with customer access requirements. Ability to travel extensively, including overnight travel, up to 90% within the assigned territory. Valid driver’s license. Ability to work in a regulated environment in compliance with applicable quality and healthcare industry requirements. Base Pay Salary is $70,000 for Clinical Representative and $90,000 for Senior Clinical Representative, with a highly competitive sales incentive compensation program. Eligible for a company car or car allowance through the Company’s FLEET program. Benefits Medical, dental, vision, life insurance, short‑ and long‑term disability, business accident insurance, and group legal insurance. Consolidated retirement plan (pension) and savings plan (401(k)). Long‑term incentive program. Paid time off: Vacation 120 hours/year; Sick 40 hours/year; Holiday pay (including floating holidays) 13 days/year; Personal and family time up to 40 hours/year; Parental leave 480 hours; Condolence leave 30 days; Caregiver leave 10 days; Volunteer leave 4 days; Military spouse time‑off 80 hours. Application Deadline This job posting is anticipated to close on Monday, June 8, 2026. Equal Opportunity Employer Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by federal, state, or local law. #J-18808-Ljbffr