Account Manager, LATAM

Account Manager LATAM

This role is remote in Miami. Whether it's hotels, rental cars, flights, cruises or packages, our Lines of Business develop the relationships we need to generate great deals and then get them to Priceline customers - so they can experience all the moments that matter to them.

Why this job's a big deal:

This role will be critical in strengthening Priceline's presence in LATAM by ensuring high-quality execution, strong client relationships, and consistent revenue growth in the region.

In this role you will get to:

• Own and manage a portfolio of LATAM advertiser accounts as well as select East Coast key accounts, serving as the primary point of contact and building strong client relationships.
• Lead client communication in Spanish, including performance updates, campaign reviews, and day-to-day correspondence.
• Ensure campaigns deliver against client goals, KPIs, and contractual commitments.
• Identify and drive upsell, renewal, and growth opportunities within existing accounts.
• Partner with the operations team to oversee campaign execution from launch through completion, ensuring accuracy and timeliness.
• Translate client needs into clear internal briefs, aligning on targeting, creatives, timelines, and deliverables.
• Monitor campaign performance and pacing, proactively identifying risks and driving optimizations.
• Deliver reporting and performance insights, translating data into actionable recommendations for clients.
• Coordinate across Sales, Ad Ops, Product, and Finance to manage workflows, timelines, and issue resolution.
• Act as the LATAM market expert, ensuring culturally relevant communication and high-quality client experience.

Who you are:

• Fluent in Spanish (written and spoken) – required
• Bachelor's degree or equivalent, in any relevant field
• 3–6 years of experience in account management, digital media, advertising, or client services
• Experience managing digital campaigns (display, programmatic, or similar)
• Strong understanding of ad operations, trafficking, and reporting workflows
• Experience working with CRM platforms (e.g., Salesforce) and ad tech tools is a plus
• Excellent communication, organization, and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience working with LATAM-based clients or markets is preferred
• Flexibility to travel up to 5% for team meetings
• Familiarity with ad servers (e.g., Google Ad Manager) and CMS tools is a plus
• Data-driven mindset with ability to translate performance into actionable insights
• Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust.
• Unquestionable integrity and ethics is essential.

The salary range for this position is $80,000-$100,000.