Delivery Team Associate

Rental Delivery Driver II (RDDII)

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Schedule is Tuesday - Saturday.

Position Purpose:

The Rental Delivery Driver II (RDDII) has a CDL-A license and operates a Tractor-Trailer or Straight Truck to deliver Large Equipment to DYI and Professional customers. The driver is knowledgeable in the basic operation of the equipment they deliver and provides basic operational training on the proper and appropriate use to the customer. Additionally, the RDDII is responsible for verifying the equipment is clean and operational prior to and after each delivery.

Key Responsibilities:

• 10% - Administrative/Business Duties - Utilizes company technology platform to document all work performed. Accurately obtains required signatures on rental contracts. Remains current on local licensing and safety requirements. Performs other duties assigned by the Regional Rental Manager (RRM), Rental Field Operations Manager (RFOM), Rental Operations Supervisor, or other authorized personnel.
• 20% - Deploy Equipment to Store Locations - Assists with the deployment of new equipment to store locations, including performing PDIs, delivering to the store, and training store associates on the operation of the equipment. Completes proper check-in and check-out procedures for equipment at store locations.
• 10% - Maintain Parts Inventory - Maintains accurate parts and fleet inventories through proper documentation and transfers in appropriate systems.
• 60% - Operate Tractor-trailer and Straight with Truck and Load Large Rental Equip - Operate semi tractor-trailer with 53' flatbed trailer and class 7 straight truck commercial motor vehicle & retriever unit to deliver equipment to customers. Loads and unloads equipment on trailer or flatbed truck, including proper securing and tie-down of equipment. Performs local deliveries and pick-ups of rental equipment to and from customer job sites. Demonstrates proper and safe equipment operation to customers at the point of delivery.

Direct Manager/Direct Reports:

This position reports to the Rental Operations Supervisor or Regional Rental Manager

This position has 0 direct reports

Travel Requirements:

Typically requires overnight travel less than 10% of the time.

Physical Requirements:

Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.

Working Conditions:

Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.

Minimum Qualifications:

Must be legally permitted to work in the United States.

Must be twenty-one years of age or older.

Class A (Commercial Driver's License) CDL certification

Valid DOT Physical Examination (Medical Card)

2 years of tractor-trailer driving experience in the previous 5 years

1-year flatbed tractor-trailer experience in the previous 5 years

Safe driving record - Clean MVR

Knowledge of and/or experience driving delivery trucks, towing tandem axle utility trailers and towable construction equipment, operating safely within high traffic or congested city zones and in small areas

Knowledge of local major and minor roadways and the ability to effectively use maps and directions for efficient delivery routing

Working understanding of safe load securement, tie-downs, and transport

Working knowledge and understanding of Motor Carrier Safety regulations/DOT guidelines

Strong work ethic

Ability to work effectively with different personality types and all levels of associates

Working knowledge of handheld technology (smartphone, laptop, tablet)

Ability to operate in extreme outdoor working conditions

Ability to adapt to unforeseen circumstances, including weather, traffic, and others

Ability to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectations

Preferred Qualifications:

Working knowledge of Microsoft Office Suite

Demonstrated ability to collaborate and work effectively with cross-functional teams

Ability to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiences

Ability to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customers

Excellent written and verbal communication skills

Two (2) years' experience operating flatbed tractor-trailers in the previous 5 years

Experience in equipment rental industry (mechanical, driving, counter sales, customer service, etc.)

Basic knowledge of compact construction equipment, including trenching and earthmoving machines

Ability to work independently

Ability to define problems, collect data, establish facts, and draw valid conclusions

Ability to problem-solve and troubleshoot

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

Preferred Education:

Minimal or no educational requirement for this job.

Minimum Years of Work Experience:

2

Preferred Years of Work Experience:

2

Minimum Leadership Experience:

No previous leadership experience

Preferred Leadership Experience:

No previous leadership experience

Certifications:

Class A CDL License

Competencies:

Action Oriented

Being Resilient

Business Insights

Courage

Decision Quality

Manages Ambiguity

Persuades

Collaborates

Demonstrates Self-Awareness

Instills Trust

Manages Complexity

Optimizes Work Processes

Values Differences

Communicates Effectively

Customer Focus

Resourcefulness

Strategic Mindset