Program Manager Support

Job Description

Job Description

Delta Solutions & Strategies is seeking a Program Manager Support person to join our team. This position will be located at Joint Base San Antonio - Randolph.

What you will be doing:

• The contractor shall assist the government in executing Guardian Appraisal activities in alignment with SPFI 36-2401. Duties include supporting the administrative correction and appeal processes, facilitating the board review process, managing waiver requests, managing trouble tickets, resolving issues, providing guidance, and working with stakeholders to improve policy, guidance, and IT systems associated with Guardian Appraisals.
• Understanding of current policies, programs and procedures governing the DAF’s and USSF’s appraisal system and appraisal’s impact across other personnel programs.
• Develop, implement, sustain, and improve training activities to ensure stakeholders have the necessary knowledge and skills.
• Manage and maintain effective record keeping of communications with customers and communicate them with leadership.
• Execute Guardian Appraisal programs in alignment with emerging USSF policy.
• Deliver recommendations in a professional format not limited to; email, bullet background paper, briefing slides, messaging, and briefings. 
• Responsible for utilizing all security measures to protect PII.

What you will need:

• 10+ years of experience in Operations, Analysis, Policy or Planning field
• Background in DAF personnel or human resources career field desired
• Familiarity with DAF Human Resources IT systems
• Secret security clearance
• Bachelor’s degree (may be substituted with relevant experience)

 

Delta Solutions & Strategies offers a generous benefits package to include medical, dental, vision, life insurance, 401(k), PTO, paid holidays, parental, military and jury duty paid leaves.

We are an Equal Opportunity Employer. We do not and will not discriminate in employment and personnel practices based on race, sex, age, disability, veteran status, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring, and promotion practices are performed without regard to the above listed items. EEO/AAP, M, F, V, D

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.