Sprinkler Service Manager

Sprinkler Service Division Manager

We are seeking an experienced and highly organized individual to oversee the day-to-day operations of a sprinkler service division. This hands-on leadership position is responsible for coordinating field operations, managing service schedules, supporting technicians, and ensuring sprinkler projects are completed safely, efficiently, and in accordance with applicable codes and company standards.

The ideal candidate will have strong technical knowledge of fire sprinkler systems, proven leadership experience, and the ability to manage jobs from initial scheduling through completion and closeout.

Key Responsibilities

• Manage and coordinate the daily schedule for yourself and assigned sprinkler technicians.
• Maintain an active, hands-on presence in the field, including performing and assisting with sprinkler inspections, service, repairs, troubleshooting, and other fieldwork as required.
• Manage sprinkler service jobs from start to finish, ensuring work is properly scheduled, staffed, documented, and completed.
• Review service needs and determine required labor, materials, equipment, and parts.
• Order and coordinate parts and materials to ensure jobs are completed efficiently and on schedule.
• Provide technical direction and field support to sprinkler technicians.
• Monitor open jobs and follow through on outstanding repairs, deficiencies, return visits, and customer needs.
• Ensure technicians complete accurate and timely service documentation.
• Review completed work for accuracy, quality, and code compliance before job closeout.
• Submit required inspection and compliance documentation through applicable compliance and AHJ reporting platforms.
• Coordinate with customers, internal operations teams, technicians, and other departments regarding scheduling and job status.
• Assist with estimating and identifying additional repairs or deficiencies discovered during inspections and service.
• Maintain compliance with applicable NFPA standards, state/local requirements, and AHJ regulations.
• Promote and enforce company safety procedures and professional field standards.
• Assist with training, mentoring, and development of sprinkler technicians.
• Maintain accountability for productivity, job completion, documentation, and overall service quality.

Requirements

Required Qualifications

• Current/valid sprinkler permit, water-based inspector certification, or NICET I/II.
• Previous experience working with fire sprinkler systems, including inspection, service, repair, and troubleshooting.
• Previous management, supervisory, or field leadership experience.
• Strong knowledge of applicable fire sprinkler codes, standards, and inspection requirements.
• Ability to independently manage multiple jobs and priorities in a fast-paced service environment.
• Strong organizational, scheduling, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to professionally communicate with customers, technicians, management, AHJs, and other stakeholders.
• Valid driver's license and acceptable driving record.
• Ability to perform the physical requirements associated with hands-on sprinkler service work.

Preferred Qualifications

• Experience with ServiceTrade or similar field-service management software.
• Experience with electronic inspection reporting and compliance platforms.
• Knowledge of NFPA 13, NFPA 25, and other applicable fire protection standards.
• Experience coordinating technicians, materials, service calls, deficiencies, and repair work.
• Experience reviewing inspection reports and developing scopes for required corrective work.

Benefits

• 401(k) with company matching
• Company vehicle program
• Medical, vision, and dental insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Life insurance
• Short- and long-term disability insurance
• Employee Assistance Program
• Paid Time Off (PTO)
• Paid holidays

Compensation

$40.00 per hour

PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.

Equal Opportunity Employer (EEO) PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.

Americans Disabilities Act (ADA) The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation.