Front Desk Receptionist

The Joint Chiropractic @ Aliana

Are you looking for a career—not just a job?

Do you enjoy helping people, thrive in a fast-paced environment, and love achieving goals? Are you looking for a company where you can grow professionally and advance your career?

If you're self-motivated, energetic, and passionate about health and wellness, we'd love to meet you!

At The Joint Chiropractic, we are committed to providing world-class chiropractic care and an exceptional patient experience. As a Wellness Coordinator, you'll play a vital role in educating patients, building relationships, and helping people begin their wellness journey while growing your own career.

Compensation

$30,000–$36,000 annually + Performance Bonuses

Preferred Qualifications

• Spanish speaking (preferred)
• Strong leadership potential
• Positive attitude and willingness to be coached
• 1+ year of experience in a healthcare practice, medical office, or hospital preferred
• Previous sales or customer service experience
• Inventory management experience is a plus
• Strong knowledge of HIPAA regulations
• Excellent written and verbal communication skills
• Strong organizational and multitasking abilities
• Detail-oriented with excellent follow-through
• Passion for delivering outstanding patient service

What We're Looking For

We're looking for someone who is:

• Goal-oriented and motivated to succeed
• Ready to grow and advance within our company
• Passionate about helping others live healthier lives
• Confident, enthusiastic, and positive
• A team player who enjoys working in a fun, fast-paced environment
• Comfortable educating patients about chiropractic care, memberships, and wellness plans
• Experienced with phones, computers, and point-of-sale systems
• Able to prioritize multiple responsibilities while maintaining excellent customer service
• A high school graduate or equivalent (GED)

Essential Responsibilities

As a Wellness Coordinator, you will:

• Deliver exceptional customer service to every patient
• Welcome and check in patients for their appointments
• Answer incoming phone calls and respond to patient inquiries
• Educate patients about chiropractic care, memberships, wellness packages, and current promotions
• Confidently present and sell memberships and visit packages
• Meet and exceed membership and sales goals
• Re-engage inactive members through follow-up communication
• Assist with marketing and community outreach initiatives to attract new patients
• Maintain accurate patient accounts using our point-of-sale software
• Keep the clinic clean, organized, and welcoming
• Support your team while maintaining a positive and professional work environment
• Communicate patient concerns to management and follow established policies and procedures
• Embrace feedback, continuously learn, and seek opportunities for professional growth

Physical Requirements

• Ability to stand and/or sit for extended periods
• Ability to lift up to 50 pounds

Why Join The Joint Chiropractic?

At The Joint Chiropractic, we believe in investing in our people. We provide a supportive environment where hard work is recognized, growth is encouraged, and success is celebrated. If you're looking for an opportunity to build a rewarding career while making a positive impact on people's lives, we'd love to hear from you.

Join a team that lives our core values every day:

Trust • Integrity • Excellence • Respect • Accountability