Sales Associate

About this Position

Posting Detail Information


Position Number
HR0019


Position Title
Sales Associate


Job Type
Staff


FT/PT
Part-Time


Employee Class Description
C3-Staff PT (ed. support)


General Position Description


This position is responsible for assisting with the daily operations of the campus store, including, but not limited to, opening and/or closing the campus store daily; operating a cash register accurately and effectively; creating and maintaining accurate reports, records, and files; maintaining a clean and orderly campus store and warehouse, and working a flexible schedule including days, evenings, and/or weekends as required.

Flexible Work Arrangement

Grade
2021


Exemption Status
Non-Exempt


Posting Number
S4090P


Location(s)
Orlando, FL 32811 - West Campus, Orlando, FL 32832 - Lake Nona Campus, Kissimmee, FL 34744 - Osceola Campus


Proposed Work Schedule (Please note hours subject to change based on business needs)


Monday to Friday shifts with hours between 7:30 a.m. and 5:30 p.m., based on operational needs.

Note: Occasional weekend and evening availability is also necessary for college events.

Number of Vacancies
3


Posting Start Date
09/01/2026


Posting End Date
09/14/2026


Open Until Filled
No


Quicklink for Posting

Posting Detail Information


Temporary Position (Temp or Grant Funded) Details

Salary Range
$16.25 per hour

Essential Job Functions


Description of Job Function


1. Operates POS registers and processes payment, returns, and exchanges in accordance with standard operating procedures. Balances the cash drawer and performs cashier audits.

2. Processes passport applications in accordance with government guidelines. Completes required training to remain informed about product features, promotions, passport application procedures, and notary public regulations. Completes notary certifications, ensuring all legal requirements are met.

3. Performs customer service activities such as retrieving and activating student financial aid information and assisting customers in the purchase of books, computer software and hardware, calculators and/or supplies.

4. Greets and assists customers with product and service inquiries while maintaining a professional appearance and a positive, helpful demeanor.

5. Maintains cashier integrity by observing safe money-handling procedures and secure transaction practices when accepting cash payments, making change, accepting checks and credit card payments, and processing refunds.

6. Conducts regular inventory counts and full inventory audits to ensure accuracy and maintain appropriate stock levels. Monitors and coordinates online orders and fulfillment by: a. processing online orders; b. pulling merchandise; c. preparing orders for pick-up or shipment; d. communicating order status to customers.

7. Adheres to all loss prevention and security procedures to protect store assets.

8. Participates in special events, promotions and marketing initiatives (e.g., off-site events, graduation). Recommends products based on customer needs. Promotes and cross-sells products and services to maximize sales opportunities.

9. Maintains a clean and organized sales floor by restocking shelves and merchandise displays and actively participating in cleaning tasks. Ensures a visually appealing product presentation.

10. Completes all assigned training. Assists in training new associates and serves as subject matter expert.

11. Loads and unloads smart lockers in accordance with standard operating procedures.

12. Resolves general customer complaints or issues promptly and effectively in a professional and courteous manner.

13. Performs other related duties as assigned.