Senior Escalations Specialist - Customer Care
James River Air Conditioning Company
James River Air Conditioning Company is seeking a skilled Customer Care Representative to join our team in Richmond, VA. You will serve as a key escalation point for complex customer inquiries, handle advanced support calls, and drive resolutions that exceed expectations in a fast-paced environment. The role requires 5+ years of customer service experience with escalation exposure, strong problem-solving, high emotional intelligence, and proficiency with CRM systems (Service Titan preferred). #J-18808-Ljbffr James River Air Conditioning Company
Vacancy posted 4 days ago
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