Customer Service Representative (CSR)

Entry-Level Customer Service Representative (CSR)

At Sparkbit 360, we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, we are dedicated to helping businesses like yours thrive in an ever-evolving world.

Position Overview

We are searching for an Entry-Level Customer Service Representative (CSR) to support daily customer interactions and service operations.

Responsibilities

• Respond to customer inquiries via phone, email, or in person
• Provide accurate information regarding services and procedures
• Resolve basic customer concerns in a professional manner
• Maintain updated customer records and documentation
• Coordinate with internal teams to support customer needs
• Follow company policies to ensure service consistency

Qualifications

• High school diploma or equivalent required
• Strong verbal and written communication skills
• Customer-focused, reliable, and professional attitude
• Ability to multitask and work in a fast-paced environment
• Basic computer and data entry skills

What We Offer

• Competitive pay
• Opportunities for advancement
• Professional development and training
• Supportive and collaborative team environment
• Travel opportunities (if applicable)