General Correspondence Specialist
$23.5 - $25.5 per hourCarrington
Come join our amazing team and work remote from home!
The General Correspondence Specialist is responsible for reviewing and responding to general inquiries from borrowers, attorneys and/or authorized third-parties, confirmed successor in interest, or non-authorized third-parties, escalations from call center, and other correspondence received by the company. General correspondence may include verbal complaints or inquiries received that are non-specific and/or unrelated to the servicing of a customer's mortgage. Perform all duties in accordance with all company guidelines and applicable federal, state and local regulations, wherein the company operates. The target pay range for this position is $23.50/hr - $25.50/hr.
What you'll do:
Review incoming written inquiries from requesters that are non-specific and/or unrelated to the servicing of a customer's mortgage.
Perform factual analyses of loan information, as necessary, and identify what information should be communicated in response to the general correspondence.
Collaborate with other business units to assess appropriate resolution, when necessary.
Compose responses or utilize standard templates that can be customized to respond to requesters, summarizing essential information, outcomes of actions taken, and final resolution.
Review and respond to escalated verbal complaints received from the Customer Contact Division.
Provide support by drafting and sending letters requested by Legal and other escalation departments.
Provide support to the Dispute Team when applicable, and provide general administrative support as needed.
Adhere to established department and company policies and procedures.
Intermediate knowledge of Microsoft Word, Excel and Powerpoint
Knowledge of relevant industry-specific software packages preferred
Excellent analytical skills, unbiased thinker with ability to remain flexible
Strong time management and organizational skills
Ability to interact with senior management
Ability to understand, remember, and apply oral and/or written instructions or other information
Ability to understand, remember, and communicate routine, factual information
Ability to understand complex problems and to collaborate and explore alternative solutions
Ability to apply common sense in performing job
Ability to make decisions that have significant impact on the department's credibility, operations, and services
Ability to organize thoughts and ideas into understandable terminology
Ability to compose letters
Ability to organize and prioritize own work schedule on a daily basis
Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy
Ability to understand and follow basic instructions and guidelines
What you'll need:
Equivalent combination of education and experience is considered
High school diploma or GED required. College education preferred but not required
Minimum of two (2) years related mortgage banking, and/or financial industry experience required.
Our Company:
Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: .
What We Offer:
Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed.
Access to several fitness, restaurant, retail (and more!) discounts through our employee portal.
Customized training programs to help you advance your career.
Employee referral bonuses so you'll get paid to help Carrington and Vylla grow.
Educational Reimbursement.
Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.
Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
#LI-SY1
Carrington is an equal opportunity employer. It is the policy of the company that applicants be considered for positions for which they qualify without regard to race, color, religion, sex, gender identity, national origin, ancestry, age, marital status, sexual orientation, protected veterans status, physical or mental disability or any other legally protected category. Carrington will make reasonable accommodations for known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the company.
$72.36k - $108.53k
...building more than infrastructure; we are building your future. General Summary The position is responsible for supporting in the... ...Company's Safety and Health Management System (SHMS) and the corresponding regulations that relate to the safety of our work, for an...SuggestedFor contractorsWork experience placementWork at officeLocal areaImmediate startRelocationFlexible hoursNight shift$58.05k - $80.64k
...Summary: In this position as a Monitoring Specialist, you will be responsible for providing... ...comprehend simple instructions, short correspondence, and memos. Ability to write simple... ...designation. Our compensation range is generally based on the national average for the country...SuggestedHourly payTemporary workLocal areaRemote workWork from homeWeekend work- ...AP AR Specialist Reporting to the Corporate Controller and based in our Chandler, Arizona headquarters, the AP AR Specialist will be... ...entries and understands timing and appropriateness of related general ledger activity, including reversals, prepaids, and accruals....SuggestedFor contractorsWork at office3 days per week
- ...Delivery Specialist The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional... ...duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands...SuggestedLocal areaImmediate startRemote workFlexible hours
- Associate General Counsel page is loaded## Associate General Counsellocations: Chandlertime type: Full timeposted on: Posted Todayjob requisition id: R-100586**Job Description:****Associate General Counsel****Job Summary:**As the Associate General Counsel, we are looking...SuggestedContract workLocal areaWeekend workAfternoon shift
- ...Front Office Specialist - Training Provided! Gilbert, AZ EyeCare Partners is the nation's leading provider of clinically integrated... ...with all company policies and procedures, including HIPAA. General office duties and cleaning to be assigned by the manager....Work at office
$3,000 - $7,000 per month
...work environment. We are seeking a dedicated Vehicle Exchange Specialist to join our team and contribute to our vehicle acquisition and... ...to offer. The above statements are intended to describe the general nature and level of the work being performed by people...Full timeMonday to FridayFlexible hoursShift workWeekday work- ...Title of Job: AP/AR Specialist Department: G&A - Accounting / MSR-FSR HQ, Chandler, AZ Reports to: Controller Position... ...invoices for accuracy, obtain approvals, code invoices to the general ledger, verify invoices match purchase orders and receiving documents...Second jobWork at officeFlexible hours
- ...Springfield, VA or D.C. Qualifications This position is in the Entry-Level Careel Track at the Cybersecurity Specialist level. At this level, individuals generally: Have 0-2 years of work experience-exclusive of internships Serve as a cybersecurity professional who...Full timePart timeWork experience placementInternshipWork at officeLocal areaRemote work
- ...Senior Ergonomist / Sr. EHS Specialist Our mission is to achieve world-class safety performance by effectively supporting safe operations... ...musculoskeletal disorders. In addition, you will provide general EHS expertise supporting broader safety and health programs (approx...Work experience placementWork at officeImmediate startRemote workFlexible hoursShift work2 days per week
$18.82 per hour
...Position Type: Support Staff (Non-Classroom)/Attendance Specialist Date Posted: 5/15/2026 Location: Settlers Point Elementary... ...are infrequent. Physical Working Conditions - Level 1 Generally good working conditions. Little or no exposure to extremes in...Hourly payPermanent employmentWork at officeLocal areaImmediate startTrial period$19.17 - $23.99 per hour
...Program Specialist - Service Learning and Civic Engagement Specialist Job ID: 322753 Location: Chandler-Gilbert Comm College... ...an example). Includes meeting attendance, logistical support, general guidance, etc. -Provide support to CGCC's Student Senator...Hourly payFull timeTemporary workPart timeSummer workLive outWork at officeMonday to FridayFlexible hoursWeekend workAfternoon shift- ...Delivery Specialist The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional... ...duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands...Local areaImmediate startFlexible hours
- ...Delivery Specialist The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional... ...duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands...Local areaImmediate startRemote workFlexible hours
$84.63k - $112.84k
...building the future. The Role As a Lead Project Controls Specialist, you will be responsible for leading the project controls... ...Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this...Full timeContract workTemporary workWork at officeRemote work- ...Paraprofessional Transition Specialist The job of Paraprofessional Transition Specialist is done for the purpose of disseminating transition... ...are infrequent. Physical Working Conditions - Level 1: Generally good working conditions. Little or no exposure to extremes in...Hourly payImmediate start
- ...Project Controls Analyst - Cobra Specialist Job Locations US-AZ-Chandler | US-VA-McLean | US-VA-Reston | US-VA-Leesburg... ...Additional Information This job description outlines the general nature and level of work for this role and is not a comprehensive...Full timeContract workFor contractorsWork experience placementWork at officeRemote work3 days per week
- ...highly motivated professional to fill the position of Safety Specialist . With every job we fill, our focus is on providing best-in-class... ...employment) Certified OSHA 30-hour for construction and/or general industry (or ability to obtain within 6 months of employment)...Live outWork at officeLocal area
$18 per hour
...Fitting Room Specialist FT Job Category: Customer Service Full-Time On-site Rate: $18 USD per hour Location: Chandler,... ...appropriate associates or areas for further assistance Assist in general office duties that include mail service, sorting and opening...Hourly payMinimum wageFull timeWork at officeLocal areaFlexible hoursAfternoon shift- Join to apply for the Delivery Specialist-1 role at O'Reilly Auto Parts The Delivery Specialist will maintain and operate store vehicles... ...duties as assigned, including customer service, sweeping, general stocking and straightening stock, merchandising, running errands...Full timeLocal areaImmediate startFlexible hours
$24 - $30 per hour
...Centers in Flagstaff as a Full Time Surgery Scheduler / Per Auth Specialist and elevate your career to new heights! Dive into a dynamic... ..., while the ability to maintain organized records and correspondence will set you apart. Strong verbal and written communication skills...Hourly payFull time- Title of Job: AP/AR Specialist Department: G&A - Accounting / MSR-FSR HQ, Chandler, AZ Reports to: Controller Position Description An... ...invoices for accuracy; obtain approvals; code invoices to the general ledger; verify invoices match purchase orders and receiving...Work at officeFlexible hours
$75k - $85k
...Our client, a growing single source supplier and solutions provider, is looking for a dynamic Sourcing Specialist to join their team. Qualified candidates will be self-directed, detail-oriented, and driven to deliver high-quality results. The Sourcing Specialist will...Contract workFlexible hours- ...orderly appearance of personal work space and surrounding areas. General cleaning and organization around the store and back stock... ...100's Ability to read and comprehend instructions, short correspondence, and memos Ability to write simple correspondence Ability...Local areaAfternoon shift
- ...Developmental Services (PDS) is looking to hire a Behavior Intervention Specialist to join our staff and work in an amazing school! Are you... ...levels of behavior performance as requested. 3. Consult with general and special education staff and recommend strategies to...
$22.11 per hour
...Sr. Customer Service Representative (Banking Correspondence) - Contract Location: Chandler, AZ Duration: 12 months Pay Rate: $22.11/hr (W2) Schedule: 7:00 AM - 3:30 PM AZ Time (30-min lunch) Work Model: Fully onsite, 5 days/week (no parking...Bank staffWork at office- ...have you as a shareholder! YOUR NEXT OPPORTUNITY: The HSE Specialist II is an experienced level professional safety position. It... ...TRAVEL: ~ Up to 25 % as needed WORKING CONDITIONS: General work environment - sitting for long periods, standing, walking...For contractorsWork at officeLocal areaFlexible hours
$26 - $30 per hour
...General Maintenance Technician III Amentum is seeking a General Maintenance Technician III to join our operations & maintenance team. Typical work schedule will vary based on business demand. The General Maintenance Technician III (GMT III) performs general maintenance...Hourly payContract workFor contractorsWork at officeLocal areaWeekend work- ...Research marketing and advertising trends in the recruiting industry. The Recruitment Marketing Performance & Optimization Associate Specialist Skillbridge trainee will support Maximus recruitment marketing teams by improving performance visibility, data accuracy, and...Minimum wageFull timeContract workTemporary workTraineeshipWork experience placement
- ...have you as a shareholder! YOUR NEXT OPPORTUNITY: The HSE Specialist I is an entry-level professional safety position. It is a... ...TRAVEL: ~ Up to 25 % as needed WORKING CONDITIONS: General work environment - sitting for long periods, standing, walking...For contractorsWork at officeLocal areaFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Correspondence Specialist. Be the first to apply!
- protection specialist Chandler, AZ
- mental health specialist Chandler, AZ
- community outreach specialist Chandler, AZ
- registration specialist Chandler, AZ
- accessibility specialist Chandler, AZ
- governance specialist Chandler, AZ
- candidate experience specialist Chandler, AZ
- word processing specialist Chandler, AZ
- promotions specialist Chandler, AZ
- process specialist Chandler, AZ




