Seasonal Order Fulfillment Associate

Job Description

Job Description

About Us:
Founded in 1878 by Silviano Venchi, Venchi has become a global leader in chocolate and gelato, blending Italian tradition with a commitment to craftsmanship and well-being. With over 145 years of history, Venchi offers more than 350 chocolate recipes and 90 gelato flavors, adhering to the highest quality standards while embracing the principles of the Mediterranean diet. The company focuses on enhancing the quality of life, social connections, and environmental respect through its products. Supported by over 1,600 employees, Venchi operates more than 180 stores in over 70 countries, with headquarters in Milan, a factory in Cuneo, and 4 regional offices in Hong Kong, Shanghai, New York, and Beijing. Join us at Venchi and be part of a story that celebrates moments of cheerfulness with indulgent products crafted for your well-being.

Our Mission:
We are looking for highly motivated and experienced Seasonal Fulfillment Associate to join our team based in Jersey City, New Jersey!

Our retail channel is very dynamic and growing quickly, and is central to the development of our company, with direct stores in Italy, the UK, and the US, and planned openings nationwide. It's a great opportunity for an ambitious talent who wants to make a difference in the supply chain world.

Our Values:
Taste – We excel in what we do and we like it!
Truth – We are authentic!
Ingenuity – We innovate.
Togetherness – We work together!

The Order Fulfillment Associate is responsible for picking, packing, and preparing orders for shipment to consumers shipped via Amazon. This role ensures accurate and timely order processing in line with Amazon's vendor requirements and guidelines. Attention to detail and a great team working spirit are what we are looking for. You need to be passionate about getting the order right and making sure our customers receive it as fast as possible. Prior experience with fulfilling e-commerce orders is preferred.

In summary, you will be responsible for…

• Order Picking: Accurately retrieve items from designated storage locations according to the order pick list. Verify that product type and quantity match order requirements.

• Order Packing: Pack items securely to prevent damage during transit, following packaging and labeling guidelines.

• Fulfillment Proficiency: Demonstrate strong picking and packing skills across Venchi’s website, Amazon direct fulfillment/vendor orders, and dropship partner accounts.

• Co-Packing & Confectionary Support: Assist with co-packing tasks and prepare gift box items, ensuring confectionery presentation meets company standards.

• Quality Control: Inspect items for damages, defects, or discrepancies prior to shipping. Confirm orders are complete and meet established quality standards.

• Inventory Management: Assist with cycle counts, restocking, and replenishment. Report any inventory discrepancies or shortages to the supervisor promptly.

• Shipping & Logistics: Prepare and print shipping labels. Ensure orders are dispatched on schedule, coordinating with carriers and arranging pickups when necessary.

• Documentation & Systems: Update order records within the inventory management system and maintain accurate shipment documentation.

• Teamwork & Collaboration: Take a proactive approach in supporting co-workers on various projects. Maintain a collaborative, team-oriented mindset in day-to-day operations.

• Workplace Safety & Maintenance: Keep work areas clean, organized, and hazard-free. Follow all company safety procedures, compliance standards, and operational policies.

• Scheduling & Availability: General availability between 7 AM – 7 PM (two shifts during peak season) and availability to work Saturdays, particularly the weekends of 11/29 and 12/6.

Key skills that the Fulfillment Associate role requires…

• Ability to lift up to [ 40 lbs.] and stand for extended periods.

• Ability to stand, walk, bend, and lift frequently.

• Capable of lifting and moving heavy objects, up to [40 lbs.].

• Experience with Amazon warehouse orders preferred