Dental Call Center- Patient Connection Specialist
Advance Dentistry
Call Center Specialist
Our Advance Dentistry team is growing and we're looking for some incredible team members to bring into the family!
The particulars include:
- 401K with employer match
- Medical insurance
- Paid holidays
- Paid vacation days
- Paid sick days
- Free dental care (minus lab fees)
- Six weeks of paid training
- Full-time, onsite position
- Dentrix and Open Dental Software
About the role:
- Answer inbound calls for a four-location dental practice
- Provide the caller with a fully present, empathetic, & productive experience
- Develop the practice-patient relationship, even from the very first phone call.
- Guide phone calls to the appropriate department &/or team member
- Place outbound calls
- Confirm patient appointments
- Communicate with affiliated health care organizations -- other dental practices, etc.
- Help facilitate/execute misc. patient-communication tasks
- Send patient emails & texts as needed
- Contribute to the growth & evolution of the Call Center -- work collaboratively to refine the department's workflow and expand its capabilities.
About us:
We're a technologically driven organization committed to delivering stellar dental care while creating a second-to-none patient-experience.
Our team enjoys lovely facilities, great benefits, and a dynamic environment.
We absolutely love what we do and have a great time doing it!
If you're looking for the next step in your career (and a phenomenal work-family to go along with it), give us a call!
If you're looking for...
- A positive & constructive office culture
- A focused & empowering environment
- A team that's passionate about providing best-in-class patient care
... then we'd love to talk to you!
Advance DentistryVacancy posted 2 days ago
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