Associate Manager - Strategic Agreements

Associate Manager, Strategic Agreements

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You'll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

Job Summary

The Associate Manager, Strategic Agreements is responsible for leading the customer-facing commercial execution of the MLC Audit Program and supporting the modernization and standardization of contracting practices across new and renewal agreements.

This role oversees the full audit lifecycle for enterprise customers, ensuring alignment between contractual entitlements and actual usage, while driving resolution of out-of-compliance matters in a collaborative and commercially effective manner. In addition, the role supports the enhancement of contract templates, renewal processes, and governance standards to improve clarity, consistency, scalability, and enforceability of audit and pricing terms.

The position works closely with a Data Analyst and cross-functional stakeholders across Legal, Finance, Sales, and Operations. Program outcomes and strategic recommendations are regularly presented to senior leadership, including the ISB President.

Key Responsibilities

• Serve as the primary point of contact for customers participating in the MLC Audit Program.
• Manage the end-to-end audit lifecycle, including customer engagement, information gathering, compliance review, negotiation, remediation, and contract execution.
• Review compliance analyses and validate findings against contractual terms and business requirements.
• Lead customer discussions and negotiations related to out-of-compliant findings, including interpretation of contractual obligations and remediation strategies.
• Draft, review, and refine contract amendments, true-ups, renewal agreements, and related commercial documentation.
• Maintain professional and effective communication with customers, including during complex or sensitive negotiations.
• Support modernization initiatives for contract templates and renewal processes, including standardization of audit rights, reporting requirements, pricing escalators, and usage-based licensing terms.
• Partner with Sales, Account Management, Legal, and Operations teams to implement updated contracting standards and provide guidance on agreement interpretation.
• Support the organization and maintenance of contract repositories and audit documentation to ensure accuracy, accessibility, and compliance.
• Prepare and deliver reporting on audit activity, risks, trends, and outcomes to senior leadership.
• Perform other duties and responsibilities as assigned.

Required Qualifications

• Bachelor's degree in Finance, Accounting, Business, Legal Studies, or a related field.
• Minimum of 4 years of experience in commercial contracting, contract audit, contract compliance, contract administration, or related functions, preferably involving software, SaaS, licensing, or technology agreements.
• Minimum of 1-2 years of experience leading initiatives, managing stakeholder relationships, and facilitating business discussions in a cross-functional environment.
• Experience supporting contract negotiations and resolving commercial or contractual disputes with enterprise customers.
• Strong understanding of financial and accounting concepts, including pricing structures, revenue metrics, and commercial terms.
• Demonstrated ability to analyze, interpret, and apply contractual language to operational and business scenarios.
• Strong written and verbal communication skills with the ability to manage sensitive customer interactions professionally.
• Strong organizational, analytical, and problem-solving skills with attention to detail.

Preferred Qualifications

• Juris Doctor (JD) degree and active bar admission in a U.S. jurisdiction.
• MBA or advanced business degree.
• Experience in Financial Services, Insurance, InsurTech, SaaS, or enterprise technology environments.
• Familiarity with usage-based licensing models, including user-based, transaction-based, policy-based, or revenue-based metrics.
• Experience supporting compliance, audit, governance, or contract lifecycle management programs.
• Experience working cross-functionally with Legal, Finance, Sales, and Operational teams.

Work Environment

• Hybrid work environment with flexibility based on business and operational needs.
• Remote work within the U.S. may be available for outstanding candidates who can hit the ground running.
• Role requires collaboration across multiple departments, stakeholders, and priorities in a fast-paced environment.
• Applicants for employment in the United States must be legally authorized to work in the United States without current or future employer sponsorship.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.