IT Help Desk Lead — Elevate Support & SLA Excellence
Solaris Health Holdings LLC
Solaris Health Holdings LLC in Westchester, IL is seeking a Help Desk Manager to lead the IT support services, ensuring timely issue resolution and high customer satisfaction. You will oversee staff, define processes, and align service delivery with business objectives. You will coordinate with infrastructure, cybersecurity, and application teams, monitor KPIs, and improve SLAs. A Bachelor's degree and 5 years in IT support with leadership are required; certifications like CompTIA A+/Network+ #J-18808-Ljbffr Solaris Health Holdings LLC
Vacancy posted 3 days ago
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