Commercial Laundry Equipment Customer Experience Specialist

Customer Experience Specialist

Location: Houston, TX and Dallas, TX

Job Type: Full-Time

About Aadvantage Laundry Systems: As a leader in the commercial laundry sector, Aadvantage Laundry Systems specializes in providing top-tier laundry solutions to a broad range of industries including hospitality, healthcare, and retail laundromat operations. Our commitment to innovation and customer service has made us a preferred partner for businesses seeking efficient and reliable laundry operations.

Job Description: We are looking for an experienced Customer Experience Specialist who has a proven track record in working with sales teams to assist in customer service and operational procedures. The ideal candidate will have extensive knowledge of sales administration in a similar industry.

Key Responsibilities:

• Facilitate transitions between sales and operations.
• Assist salespeople with customer requests or needs.
• Help salespeople with organization and efficiency.
• Be the liaison to the salesperson/customer for other departments of our company.
• Assist with customer interactions to provide exceptional experience

Requirements:

• Minimum 3 years of sales administration experience. Experience in the commercial laundry equipment industry is a plus.
• Demonstrated ability to meet or exceed goals.
• Ability to multitask.
• Advanced problem-solving skills and the capacity to work under pressure.
• Proficiency in CRM software and Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.

Benefits:

• Highly competitive pay structure
• Comprehensive benefits package including health, dental, and vision insurance.
• 401(k) plan with company matching.
• Generous paid time off and flexible working arrangements.
• Continuous professional development and career advancement opportunities.

How to Apply: If you are an experienced sales administration specialist and are looking for a challenging yet rewarding career opportunity, we encourage you to apply.