Part-Time Patient Service Representative - Savannah, GA

Job Description

Job Description

Overview
The Patient Care Coordinator plays a vital role in ensuring that patients receive exceptional care and support throughout their hearing healthcare journey. This position involves managing patient interactions, coordinating appointments, and providing administrative support. If you are self motivated and eager to learn new skills this is the job for you, as there is room for growth. The ideal candidate will possess strong organizational skills, attention to detail, a commitment to superior customer care, and a commitment to enhancing the patient experience.

Duties

• Serve as the primary point of contact for patients, addressing inquiries and providing information regarding services offered.

• Schedule and confirm patient appointments, ensuring efficient use of time and resources.

• Maintain accurate patient records and documentation in compliance with healthcare regulations.

• Assist with insurance verification and billing processes to facilitate smooth transactions.

• Collaborate with healthcare providers to coordinate patient care plans and follow-up appointments.

• Manage office supplies and equipment to ensure a well-functioning environment.

• Provide administrative support as needed, including filing, data entry, and correspondence management.

Qualifications

• Polished and professional

• Previous experience in a medical office setting is preferred.

• Strong organizational skills and attention to detail are critical for managing multiple tasks efficiently.

• Excellent interpersonal and communication skills to foster positive relationships with patients and staff members.

• Proficiency in using office software and electronic health record (EHR) systems is advantageous.

• Ability to work collaboratively in a fast-paced environment while maintaining professionalism at all times.

This role is essential for delivering high-quality patient care and ensuring that all administrative processes run smoothly within the practice. There is amply opportunity to grow within the practice. If you are passionate about helping others and possess the necessary qualifications, we encourage you to apply for this rewarding position. We are looking for 3-days a week, some flexibility is available.