Customs Brokerage Trade Manager

Trade Manager

For over 70 years Buckland has been working to help companies across the world experience global trade in a better way. Buckland employs a unique approach to global trade that focuses on combining trusted technologies and talented people that know how to use them. As a customer-focused company, Buckland provides customers with a single source of unmatched Customs Brokerage (Canadian, US, Mexican), Trade Managed Solutions, Freight Forwarding, Trade Technologies and Warehousing/Distribution Services. Buckland strives to provide customized services in a memorable way.

Buckland is looking for a Trade Manager.

The Trade Manager is responsible for overseeing U.S. compliance with broker regulations as outlined in 19 CFR 111, ensuring all requirements are consistently met. This role will establish and maintain procedures and quality standards for the operations team, while leading the Trade team to ensure full compliance with all U.S. Customs regulations.

What we can offer you:

• Competitive salary, benefits package, and matching retirement plan.
• A friendly, collaborative work environment.
• Opportunities for professional development & ongoing learning.
• A chance to be part of a growing organization.

You will be responsible for:

• Overseeing the filing of regulatory submissions including PSC's and Protests.
• Monitoring and addressing responses to Requests for Information, Notices of Action, Liquidated Damages and Entry Summary Rejections.
• Overseeing ACE Reconciliation filings.
• Supporting with CTPAT related inquiries and process.
• Managing and developing a team of Trade professionals by providing daily support of regulatory and compliance inquiries.
• Supporting the Director in understanding of new regulations and determining impact.
• Establishing benchmarks for audit and ensuring entry/entry summaries are filed in accordance with the regulations.
• Developing people and their understanding of all regulatory matters.
• Ensuring all onboarding of new clients or services meet the compliance standards.
• Planning and coordinating quality assurance programs to prevent and control deviations in the operation.
• Establishing KPI's, procedures, standards, and quality systems to improve the operation.
• Training staff in using relevant quality tools, to continuously improve the process, eliminate waste and increase efficiency

Leadership Responsibilities:

• Ability to manage a team.
• Conduct performance evaluations for direct reports.
• Assign tasks to team members.
• Hire and Terminate employees.
• Assists with training and guidance of direct reports.
• Supervise team members, conduct team meetings, monitor attendance, and work schedules.

What we need from you:

• High school diploma or equivalent.
• Bachelor's degree preferred.
• Minimum 5 years customs brokerage, regulatory, consulting or similar professional services required.
• US Customs Broker's License (must maintain yearly status).
• Strong knowledge of US Customs Section 232 and 301 tariffs and exclusions and PGA requirements.
• Leadership, communication, and decision-making skills.
• High level of organization, time management and attention to detail.
• Advanced MS Office knowledge.
• Strong written and verbal communication skills.
• Must be legally eligible to work for the Company at all times.
• Valid Passport and ability and desire to occasionally travel if required to other offices locations in CAD/USA/MX.

Want to apply? Get in touch today

Please visit to apply to this current and open vacancy and to learn more about Buckland and the services we provide. The career page will highlight all current open positions and they can be found in this link. When applying, ensure to have your most up to date resume and all relevant documents related to your application ready to be uploaded.

Buckland provides equal employment opportunities for all qualified individuals and prohibits discrimination and harassment of any type based on any protected ground under applicable human rights legislation. Applicants do not require CAD or USA work experience but for some positions may require CAD or USA standard regulations knowledge and experience. This applies to all terms and conditions of employment, including recruitment, hiring, training, placement, promotion, compensation, transfer, leaves of absence, layoff, recall and termination.

Buckland may use artificial intelligence from time to time to screen, assess, or select applicants for employment, including for this position.

Buckland will work with and accommodate persons with disabilities throughout the entire recruitment, selection, and on-boarding process. If you require accommodation at any stage of the recruitment process, please contact Talent Acquisition at View email address on click.appcast.io