Field Technician I

Join Our Team at Microbac Laboratories

Come join our family! If you are interested in truly making a difference in a collaborative and rewarding work setting with a culture of respect, accountability, appreciation, and loyalty, Microbac might be the right place for you!

We offer a positive working environment with engaged and supportive leadership teams along with competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flextime, a wellness program, referral bonus, tuition reimbursement and more!

Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients nationwide, offering laboratory solutions to life science, food and nutrition, and environmental industries and serves our clients with the utmost expertise and respect for their market requirements, constraints, and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined by over 50 years of trusted, analytical and measurement experience.

As a privately held third-party testing company, Microbac operates with a commitment to our workforce, safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets.

Job Summary

We are seeking a Field Technician for our laboratory to support the overall operation of the laboratory by ensuring samples are picked up, stored, and delivered to the designated laboratory location. Operating company vehicles, Couriers travel to client locations to collect pre-packaged samples of food and food products and deliver them to our laboratory. Upon pick up, Couriers are expected to thoroughly document their pickups and store the samples in accordance to our SOPs to ensure the integrity of the samples during transit.

Position Overview

Working under the direction of the Field Service Manager, Field Technicians and Couriers support the overall operation of the laboratory by ensuring samples are picked up, stored and delivered to the designated laboratory locations in an efficient and timely manner while following all established SOP's and safety guidelines.

Major/Essential Functions

• Safely and efficiently operate a company vehicle to drive to and from client locations for the purposes of retrieving samples and then deliver them to the laboratory
• Promote the Company's brand through professional interactions with clients and observable safe driving practices

Key Responsibilities & Accountabilities

• Sample pick-up on a planned schedule according to customer requirements
• Maintain storage of samples in accordance with established SOP's
• Ensure legal documentation is complete and accurate (i.e.; Chain of Custody Forms)
• Maintain regular communication with internal management regarding samples, schedules, customer requirements, problems, delays, and/or complaints
• Observe all applicable roadway laws
• Maintain the cleanliness of the Company vehicle
• Maintain accurate logs, records and other documentation as required
• Prepare sample containers to be delivered and used by customers to collect samples
• Ensure samples are labeled appropriately and assist with sample log-in efforts
• Set up and operate sample collection instrumentation
• Provide technical assistance to customers within realm of capabilities; or refer to senior management

Required Knowledge, Skills, and Abilities

Job Requirements:

• Ability to follow written and verbal instruction
• Above average attention to detail
• Good verbal communication skills
• Ability to operate a Company vehicle and observe all applicable safety protocols and laws
• Clean driving record (over previous 36 months)

Required Education and Experience:

• High school diploma or equivalent required
• 21 years of age

Working Conditions and Physical Requirements

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit.
• The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception.

Working Conditions:

• While performing the duties of this job, the employee will be in a general office environment.
• The noise level in the work environment is usually moderate.

This job description is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time.

Employment is at-will. Microbac promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.

Microbac is an Equal Opportunity Employer – We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.