Specialist Sales Projects

Job Description

Come and experience the difference in working for a company that values each one of its employees! “Where You Belong” isn’t just a tagline – it’s a promise. Whether you’re starting your career or looking for your next opportunity, HGV is a place where your talent is valued, your growth is supported, and your work makes a real impact.

This position is responsible for planning and executing strategic and capital projects and programs for the Hawaii Regional Sales and Marketing Department. Team Member will focus on implementation and completion of project actions as designed by Project Management and Hawaii Executive Leadership. The Project Specialist plays a key role in leading cross-functional initiatives that support business objectives without direct involvement in day-to-day sales floor operations.  Project Team Members goal is to help site performance and business partners achieve and exceed company revenue, operational effectiveness and enhance Team Member and Guest/Owner experience.

The role requires frequent collaboration across all Hawaii Teams, business partners to ensure alignment with stakeholders and regional counterparts. Project Specialist will leverage digital tools, project planning tools, budget and proforma tools to ensure project objective and deliverables are completed within designated timelines, budget cost, and set resource pools. 

Why Join Us? Because It's "Where You Belong"!

We offer an excellent benefits package to our full-time Team Members that include:

• Rate of Pay is $32-$43/hour, commensurate with experience
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
• HGV provides access to outstanding Team Member benefits, discount travel programs and much more!  Join HGV to access these premier benefit programs today!
• Generous Paid Time Off Program and Paid Sick Days, Paid Parental leave.
• Team Member Recognition and numerous learning and advancement opportunities
• and so much more!
  
   

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Schedule Details:

Our Sales Office operates 7 days a week. Your workday will start at 7:30am-7:45am and end when client interaction is complete. Paid training is provided for your first 2 weeks. You will be assigned a 4-day rotating working schedule following completion of training, based on business needs.

Additional Responsibilities Include:

• Partner with project managers to define goals, scope, and business objectives

• Develop and execute project strategies, including budgeting, KPI tracking, timelines, staffing plans, and risk mitigation

• Deliver projects on time and within scope by monitoring milestones and aligning resources effectively

• Support presentation development and prepare funding documentation for preliminary review

• Analyze trends and behavioral data from SMT reports and other sources to generate insights and drive process improvements

• Leverage Microsoft 365 tools (Power BI, Power Automate, Copilot, SharePoint, MS Forms) to automate workflows, improve collaboration, and enhance reporting

• Maintain project plans, track progress, and provide regular status updates, escalating risks or issues as needed

• Drive digital innovation by developing tools and processes that improve team productivity and performance

• Identify risks, evaluate options, and implement solutions to address project challenges

• Lead communication efforts to ensure successful implementation and adoption of project deliverables

• Oversee budgets, manage CAPEX invoicing, and implement cost controls to maintain financial efficiency

• Manage vendor relationships, agreements, and resource planning to support project success and sustainability

• Ensure adherence to HGV quality standards across all deliverables

• Evaluate project outcomes and develop SOPs to support continuous improvement and knowledge sharing

• Support additional business initiatives and responsibilities as needed

• Review legal and compliance guidelines and documentation that would impact project results and safeguard HGV Key Stakeholders and clients

• Proficient use of presentation tools (i.e. Power Point, Canva, etc) to relay narrative and objective of projects

• Perform additional duties as assigned by management to support broader business objectives.

Qualifications - What are we looking for?

 

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• Proven experience in data analysis, business intelligence, or process automation.

• Proficiency in building project planners, proformas, and project narratives 

• Experience in designing and implementing project workflows, SOPs, system development and operation infrastructure

• Strong time management and resource development that will ensure outcome and output efficiencies within project requirements

• Able to report out daily, weekly, monthly or as needed in real time for project status

• Able to maintain historical documentation, notes, feedback as projects are being redesigned and/or move from project to permanent program development

• Demonstrated ability to quickly learn and apply new tools and technologies.

• Self-motivated and resourceful, with a growth mindset and a passion for innovation.
  
   

It would be advantageous to demonstrate the following capabilities and distinctions:

• Previous business analytics experience with a sales or marketing department.  Familiarity with timeshare industry +3 years preferred

• Strong analytical mindset with the ability to interpret complex data and translate findings into strategic recommendations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.