Chick-Fil-A CSR - 1500

divh2Chick-Fil-A Csr/h2pJob Category: Operations/ppRequisition Number: CHICK002257/ppPosted: April 20, 2026/ppFull-Time/ppRemote/ppInktel Miramar 1 West Las Olas Blvd Ft. Lauderdale, FL 33001, USA/ph3Job Details/h3h3Description/h3pVoted Best Place to Work in FL by the Sun Sentinel!/ppWere searching for customer service agents to join us here at our dynamic call center for a catering program. You will be required to have your own equipment./ppIn this role you will communicate with customers in a proactive and professional manner across multiple communication channels, including phone, chat, and email. Agents may be asked to transition to between channels at any time./ppstrongResponsibilities:/strong/pulliStrong desire to be helpful and take ownership and resolve customer situations/liliIdentify root cause of inquiries by asking probing questions to determine the best solution/liliProvided customer relationship management tool to research inquiries and document customer interactions/liliReceive and respond to inbound customer inquiries via phone, email, and text while updating internal computer applications and systems/liliGuide callers through troubleshooting, navigating the clients menus/liliMaintain required product knowledge to deliver best in class service/liliExhibit a positive attitude and bring enthusiasm to work each and every day/liliProven record of great attendance and demonstrating skills as a team player/li/ulpstrongQualifications:/strong/pulliExcellent interpersonal and verbal skills, clear diction, tone and knowledge/use of proper grammar/liliAbility to multitask by reading, typing, and navigating through applications while speaking with customers/liliSeek 1+ yrs of experience familiarity in the food ordering/liliMust be able to communicate effectively with customers, management, and co-worker/li/ulpInktel is proud to be an Equal Opportunity Employer and Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability./ppEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor./p/div