Setup/Lease-up Manager (LIHTC - Ohio)

Job Description

Job Description

Join Kittle Property Group as the Setup/Lease-up Manager!

About Kittle Property Group
At Kittle Property Group, you play a direct role in building strong communities through quality housing and meaningful resident experiences. You’ll join a team that values **excellence and competence, collaboration, innovation, commitment to our community, accountability, and ownership**—and you’ll see those values show up in how we work every day.

Position Summary
As the **Property Set Up/Lease Up Manager**, you’ll lead the successful launch of newly developed and constructed properties—from the transition out of construction through **lease-up and stabilization**. You’ll partner across teams to ensure each site is fully set up for leasing, staffed appropriately, and positioned to hit occupancy targets efficiently and on time.

This role is ideal for a hands-on leader who thrives in fast-paced environments, enjoys building systems and teams from the ground up, and knows how to drive leasing performance while keeping quality, compliance, and resident experience at the center.

What You’ll Do
You’ll own the setup and lease-up process and guide teams to successful openings and stabilized performance, including:

- **Lead training for new site teams:** Coordinate and deliver hands-on training for newly hired or newly assigned property teams, ensuring they have the tools and knowledge to succeed in lease-up environments.
- **Collaborate across departments:** Partner closely with **Construction, Marketing, Accounting, Portfolio Management, IT, Collections, and Compliance** to ensure smooth property set-up and readiness for leasing and occupancy.
- **Conduct unit walks for acceptance:** Participate in site and unit walks with construction for unit acceptance, ensuring quality control, compliance measures, and proper transition to property operations.
- **Drive staffing and lease-up goals:** Ensure each property is properly staffed and operationally prepared to meet and exceed lease-up goals. Track occupancy progress and support leasing performance.
- **Support full property set-up:** Ensure readiness across all leasing and operational components—marketing materials, leasing office setup, resident services, and maintenance systems.
- **Support unit leasing and pre-leasing:** Help leasing teams exceed proforma occupancy by pre-leasing units ahead of construction acceptance when possible.
- **Compliance and reporting:** Support adherence to company policies, regulatory requirements, and financial procedures. Maintain accurate reporting on leasing progress, unit readiness, and performance.
- **Train, mentor, and develop teams:** Provide ongoing coaching on lease-up processes, sales techniques, compliance, and customer service excellence.
- **Travel for on-site assignments:** Travel to multiple properties (including out-of-state) for project-based support, training, and site assessments. On-site presence is required.
- **Other duties as assigned:** Contribute where needed to support successful openings and stabilized operations.

What You Bring
- **5+ years** of experience in property management or a related field
- Proven leadership experience training and supporting site teams in **lease-up environments**
- Strong communication, organization, and relationship-building skills
- Ability to collaborate effectively across teams including **Marketing, Accounting, Construction, IT, Portfolio Management, and Compliance**
- High attention to detail with strong problem-solving and critical thinking skills
- Ability to manage multiple projects, priorities, and deadlines
- High school diploma or equivalent required (Associate’s or Bachelor’s degree preferred)
- Prior experience in **lease-up or property set-up roles** required
- Proficiency in **Microsoft Office** (Excel, Word, Outlook) and property management software
- **Yardi** proficiency required

Benefits:
- Competitive salary with a lease-up bonus structure.
- Generous paid time off, including 17 1/2 days and 9 1/2 paid holidays.
- Affordable medical, dental, and vision plans.
- 401(k) match up to 6%.
- Company-paid life insurance, short-term disability, and long-term disability.
- Tuition assistance program.
- Employee Assistance Program (EAP).
- Recognition and Motivosity reward program.
- Opportunities for personal and professional development.
- Onsite fitness center at the Corporate Office.
- Culture of Collaborative Excellence.

Why This Role Matters
You’ll help launch communities the right way—by building strong teams, ensuring operational readiness, and creating a leasing experience that supports long-term resident satisfaction and property performance. Your work directly impacts how quickly and successfully each new community reaches stabilization.