Program Support Asst (OA)

Summary

The main function is assisting the Director of Homeless Program, supervisors and social worker staff for Homeless Veteran (HCHV) and Compensated Work Therapy/Transitional Residence program (CWT/TR) performs a variety of administrative activities of CWT/TR & HCHV to devote time to professional responsibilities of veteran care and transitional placements.

Please Note: This position is currently under consistency review and may result in a downgrade/change to lower grade once determination is made

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Duties

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The primary responsibility for this position as Program Support Assistant (0A), GS-0303-07, at Social Work Service, is required to work independently compiling and distributing monthly, quarterly and annual reports for CWT/TR (Compensated Work Therapy/ Transitional Residence program) and HCHV (Health Care for Homeless Veteran) as listed below but not limited to:

Fiscal / Budgetary - 1) Independently establishes monthly billings, 2) Prepares and mails out invoice billings and enters invoice data to the system, 3) Provides support to the CWT and HCHV Coordinators, 4) responsibility for CWT/TR and HCHV credit cards and maintains the accounts in good standing, 5) Prepares payroll for clients in the CWT program.

Administrative Duties - 1) Serves as back-up to the CWT Office Manager, 2) Acts as the Office Manager for the HCHV programs, supervising and orienting clerks and service volunteers assigned to the HCHV programs, 3) Acts as back-up to any of the clerical positions in the HCHV or CWT/TR programs

Report Responsibilities - 1) Prepares, reviews and generates the reports in a timely fashion as requested or needed, 2) Prepares Earning Statements for veterans in CWT accurately and able to explain the statements to veterans who inquire, 3) Tracks data on trends in the CWT/TR and HCHV budgets.

Vendor and Central Office Contact : 1) Contacts will encompass discussion of fiscal problems, billing inaccuracies, timeliness of billing, account updates, and funding requests, 2) Contacts vendors and VA Central Office personnel in advance of perceived problem areas, 3) Monitors reports carefully for accuracy in order to avoid delay of billings or payments.

Duty Location: 401 Third Street, San Francisco, CA 94107

Promotion Potential : n/a

Tour of Duty : Monday to Friday, 8:00am to 4:30pm or determine by the hiring manager

Position Description (PD) Number : 7020

Relocation/Recruitment Incentives: Not Authorized

Critical Skills Incentive (CSI): Not Approved

Permanent Change of Station (PCS): Not Authorized

Requirements

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Conditions of employment

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period or trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Time-In-Grade Requirement : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-7 position, you must have served 52 weeks at the GS-6. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.

You may qualify based on your experience as described below:

GS-7 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade, GS-6, in the normal line of progression for the occupation in the organization. Applicants must meet two out of the three examples of specialized experience listed below:

• • Providing administrative and technical support for the management of various programs.
  • Maintaining databases and utilizing various software programs.
  • Proficiently in compiling data, generating the reports, and maintain the accounts accurately in good standing.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.

This job opportunity announcement may be used to fill additional vacancies.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.