Insurance Customer Service & Sales Representative

Insurance Customer Service & Sales Representative

Westside Insurance - Allstate inside Chuck Nash Chevrolet - San Marcos, TX

Are you looking for an opportunity to grow your insurance career with an established Allstate agency? If you enjoy building relationships, providing exceptional customer service, and helping customers protect what matters most, we'd love to meet you!

Chuck Nash Insurance - Allstate is seeking a friendly, self-motivated and customer-focused Insurance Agent to join our growing team!

This role combines exceptional customer service with account management, cross-selling, and relationship building. You'll serve as a trusted advisor to customers while identifying opportunities to better protect what matters most to them.

Our agency is committed to your success by providing ongoing coaching, professional development, and opportunities for career advancement.

What you'll be doing:

• Handle inbound & outbound calls, walk-ins and online inquiries
• Provide exceptional customer service on billing questions, policy changes and insurance reviews
• Assist with endorsements, policy renewals and retention efforts
• Cross-sell policies and ask for referrals
• Keep accurate records and notes in our CRM system
• Educate clients on available coverage options and updates

What we're looking for:

• Friendly, positive and customer-focused attitude
• Highly self-motivated with a "go the extra mile" attitude
• Strong multitasking and attention to detail skills
• Ability to work independently as well as collaboratively within a team environment
• Coachable with a willingness to learn, grow and adapt to new strategies and techniques
• Comfortable recommending insurance solutions, educating customers on coverage options, and confidently handling objections
• Excellent communication skills, both verbal and written, with a customer-centric approach
• Bilingual (English/Spanish)
• Active Property & Casualty License preferred. Candidates with prior Property & Casualty insurance experience who are willing to obtain their license will also be considered.

Why you'll love working here:

• Competitive pay plus uncapped performance incentives.
• Typical first-year earnings range from $40,000 - $90,000+ with additional earning potential for top performers
• Health benefits (including Vision and Dental), 401(k) and paid time off
• 5-day work week: Monday - Friday
• Paid continuing education & license renewals
• Support to pursue additional licenses (like Life & Health)
• Employee pricing on vehicles through Chuck Nash Chevrolet Buick
• Join an established Allstate agency located inside Chuck Nash Chevrolet, providing access to a high-traffic environment, a strong referral network and exception customer service
• Opportunities to advance into licensed sales and other leadership opportunities

If you're looking for more than "just a job" and want a place to build a career in insurance with a team that supports you - apply today!